P
Pete L
Just been to look at a friends' PC (Using WinXP Home Edition). Can't
solve his problem - help please
The PC was on when I got there. On screen was a long message to say
that Windows could not start properly. Below were options to start in
Safe Mode, Last known good config and start windows normally.
Bottom of the page was a countdown of 30 secs. The normal Windows
start then came up but then dropped back to the same screen with the
same message. I then tried each of the three above options but it made
no difference.
I then tried unplugging the PC. When it was turned on this time it
went straight into a BIOS type screen. At the bottom was a message
'Screen CMOS/GPNV Checksum bad. Press f4 to run Setup'
F4 pressing pulled up a BIOS screen. There were options on the Bootup
page which was along the lines of press F9 to put Boot sequence back
to default. I tried this but again no difference - we are just stuck
in a loop. The only solution I can see is a re-install of XP. However,
the only disk he has specifically states that it will erase all data
from the hard drive. He's not the kind who keeps backups and does not
want to wipe everything. He does have a virus checker and a youngster
who may well visit dodgy sites!
Anybody an idea how this problem can be solved?
solve his problem - help please
The PC was on when I got there. On screen was a long message to say
that Windows could not start properly. Below were options to start in
Safe Mode, Last known good config and start windows normally.
Bottom of the page was a countdown of 30 secs. The normal Windows
start then came up but then dropped back to the same screen with the
same message. I then tried each of the three above options but it made
no difference.
I then tried unplugging the PC. When it was turned on this time it
went straight into a BIOS type screen. At the bottom was a message
'Screen CMOS/GPNV Checksum bad. Press f4 to run Setup'
F4 pressing pulled up a BIOS screen. There were options on the Bootup
page which was along the lines of press F9 to put Boot sequence back
to default. I tried this but again no difference - we are just stuck
in a loop. The only solution I can see is a re-install of XP. However,
the only disk he has specifically states that it will erase all data
from the hard drive. He's not the kind who keeps backups and does not
want to wipe everything. He does have a virus checker and a youngster
who may well visit dodgy sites!
Anybody an idea how this problem can be solved?