You state somewhere in this thread that you can connect
with a dialup. Go to this site it will give you some pointers
It may help.
http://tampabay.mybrighthouse.com/site/Products/HighSpeedOnline/HighSpeedSupport/Index.cfm
| thx for response,
|
| I'm using cable modem and connect to NIC.
|
| The problem is once turn on the cable modem - window hang up
|
| The computer work fine without boardband connection. (use 56K dail up
modem
| is OK)
|
| I have used antispyware software to scan the computer and no spyware.
|
| Best regards,
| LL
|
|
| "Shenan Stanley" <
[email protected]>
¼¶¼g©ó¶l¥ó·s»D:e%
[email protected]...
| > 123 wrote:
| >> Deal All,
| >>
| >> My computer have following problem, can you please give me some
| >> advise how to fix it ? Many thx
| >>
| >> The problem is :
| >>
| >> when connect to boardband (cable modem), the computer hang up or
| >> sometime reboot automately. (if disconnect boardband the computer
| >> work fine)
| >> Also IF use 56K dail up to connect internet, there is no problem at
| >> all.
| >> Best regards,
| >> LL
| >
| > In the future - please cross-post instead of multi-posting. Thanks.
| >
| > LL,
| >
| > When you connect to 'broadband', how are you making the connection?
| > Is it through a Network Card (NIC) or through some USB connection?
| >
| > Is your computer patched (the operating system) with the latest
security
| > updates and such from
http://windowsupdates.microsoft.com/?
| >
| > Do you have the latest hardware drivers (particularly your network
card
| > and
| > motherboard chipset) installed from the actual manufacturer of those
| > components (not the microsoft updates site)?
| >
| > When was the last time you scanned you system for
viruses/trojans/worms
| > using an antivirus application other than the one you have installed
on
| > your
| > system? (I recommend doing so with this online scanner:
| >
http://housecall.trendmicro.com/housecall/start_corp.asp )
| >
| > When was the last time you scanned your system for
spyware/adware/malware
| > using more than one (more like 3-5) different anti-malware
applications?
| > (I
| > recommend Lavasoft AdAware SE 1.06, Spybot Search and Destroy 1.4,
| > SpywareBlaster 3.4 and IE-SpyAd2 at least.)
| >
| > What type of firewall do you have - are you using the built-in
Windows XP
| > SP2 Firewall and have you checked its configuration for ports you
did not
| > open?
| >
| > --
| > Shenan Stanley
| > MS-MVP
| > --
| > How To Ask Questions The Smart Way
| >
| >
|
|