Bluetooth Driver for my hp latop

O

Ol

I bought a laptop few months ago but each time it boots there is a message
that the Bluetooth Driver needs to be installed. Details are below:

Description:
Windows detected a new device attached to your computer, but could not
find the driver software it needs to make the device usable. Each device
manufacturer typically includes driver software of a CD that comes with the
device, or as a download from its website. The hardware ID of your device is
BTHENUM\{00005005-0000-1000-8000-0002ee000001}_LOCALMFG&000f.

Problem signature:
Problem Event Name: PnPDriverNotFound
Architecture: x86
Hardware Id: BTHENUM\{00005005-0000-1000-8000-0002ee000001}_LOCALMFG&000f
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 2057

I will appreciate support please.
 
C

Curious

Are you sure that your new computer came standard with Bluetooth? Most of
them still do not and those that do come with the driver preinstalled
 
C

Colin Barnhorst

In additions to Curious' comment, you should contact the mfg of your
computer for support.
 
O

Ol

Thanks Curious and Colin

My laptop is HP pavilion dv2630ea. It has a switch to turn on the bluetooth
wireless on the anterior part of the laptop. I would have expected the driver
to have been pre-installed.

I will try to contact HPas advised though.
 
C

Curious

Does the Bluetooth receiver show up in device manager?
Do you have a Bluetooth item in Control Panel?
Have you checked at the HP website for a Bluetooth driver for your model?
Have you run the HP check for updates program on your computer?
Ol said:
Thanks Curious and Colin

My laptop is HP pavilion dv2630ea. It has a switch to turn on the
bluetooth
wireless on the anterior part of the laptop. I would have expected the
driver
to have been pre-installed.

I will try to contact HPas advised though.
 
O

Ol

I don't quite know how to check in device manager. However, I could see
bluetooth in Control Panel.
I also checked HP's site for the driver and I was directed to Broadcomm's
site. I got an updated driver (sp39249) and installed it successfully. I then
restarted the laptop.
I was again suprised to see the usual message 'New Device Found'. Anyway I
was able to transfer files to my laptop to my phone successfully but could
not connect to transfer from my phone to the laptop.
 
T

Tae Song

aaksneo said:
i have the same problem on my Acer 5920...bluetooth version : broadcomm
bluetooth EDR 2.0 USB Gongle

Please help me guys...in huge trble...my cell is of no use widout my
lappy...need to transfer things...

May god bless u... :)


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aaksneo
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http://www.broadcom.com/support/bluetooth/update.php

Remember and this is important, DELETE the old pair information and create a
new pair. Using old pair information with the new software may cause you
not to be able to connect.
 

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