BLUE Screen

Windows Vista Discussion in 'Windows' started by AirShadow, Nov 15, 2010.

  1. AirShadow

    AirShadow

    Joined:
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    Location:
    Netherlands
    • Operating System: Windows Vista
    • Anti Virus Software : AVG Free
    • Anti Spyware Software : Microsoft Defender
    • How do you connect to the net : ADSL
    Modelnr. a6310.nl
    Produktnr. KA846AA-ABH
    Serienr. CZH812008J
    Software versienr. 81NLv3PrA2
    Service ID nummer 031-010
    PCBRAND: Pavilion



    I'm having trouble with the blue screen in my windows vista every day , I receive this log:

    BCCode: 1000008e

    BCP1: C0000005

    BCP2: 8CD51B71

    BCP3: 88B62B74

    BCP4: 00000000

    OS Version: 6_0_6002

    Service Pack: 2_0

    Product: 768_1

    Can anyone put some light in this issue? I don't understand what the main cause is..
    Any help is appreciated...

    Thanks in advance..
     
    AirShadow, Nov 15, 2010
    #1
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  2. AirShadow

    Me__2001 Internet Junkie

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    We need to know what file it is related to. As you can see from this example, towards the bottom it says WXYZ.sys

    [​IMG]

    If you let us know what file it is it will make the diagnosis much quicker
     
    Me__2001, Nov 15, 2010
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  3. AirShadow

    AirShadow

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    Just a question:
    How can i make a print of this blue message, cause it goes away quickly then the screen turns off but the cpu is still running...Or is there another way to get to this screen?
     
    AirShadow, Nov 16, 2010
    #3
  4. AirShadow

    Ian Administrator

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    Ian, Nov 16, 2010
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  5. AirShadow

    AirShadow

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    Waiting for the bluescreen to happen...

    This time the message of the blue screen was different, there were just 4 lines in total, not the full page as before. It reported a c000021a code as a fatal system error. It didn't refer to a .sys file...
     
    Last edited: Nov 19, 2010
    AirShadow, Nov 17, 2010
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