Blue Screen

[Ron Thoma]

When booting up it says "Windows is starting up..." right before the user
names show but it goes black then shows a blue screen with white font that
says:

"A problem has been detected and windows has been shut down to prevent
damage to your computer.
BAD_POOL_HEADER
Check to make sure any new hardware or software is properly installed. If
this is a new installation ask your hardware or software manufacturer for
any Windows updates you might need.
If problems continue disable or remove any newly installed hardware or
software. Disable BIOS memory options such as caching or shadowing. If you
need to use Safe Mode to remove or disable components restart your computer
press F8 to select Advanced Startup options and then select Safe Mode.
Technical Information:
***STOP 0x00000019 (then lots of numbers...)
Beginning dump of physical memory.
Physical memory dump complete.
Contact your system administrator or a technical support group for further
assistance."

I'm stumped on what to do!!

 

[Pavel A.]

I'm stumped on what to do!!

The message contains some very specific suggestions.
Ever tried to follow them?

Check to make sure any new hardware or software is properly installed. If
this is a new installation ask your hardware or software manufacturer for
any Windows updates you might need.
If problems continue disable or remove any newly installed hardware or
software. Disable BIOS memory options such as caching or shadowing. If you
need to use Safe Mode to remove or disable components restart your computer
press F8 to select Advanced Startup options and then select Safe Mode.

Regards,
--PA

 

[seth]

did you try last know good config?
what changed before this error started?