Blue screen with 32 bit version

G

Guest

I cannot get Vista to install from the DVD. I do not want to install it from
within windows as I like total control over which HD I boot from, in addition
I was finding Vista very unstable when installed this way.

The DVD works fine on other machines, also the Feb build will load fine
also. Just not the Beta 2 ver.

Just as the install splash screen should appear I get a blue screen with this:

STOP: c000007b (bad image)
\??\x:\windows\system32\winserv.dll

Sys specs:
Intel Pentium D 950
Asus P5WD2-E Premium MB
Asus EAX1900XT VC
2 Gb DDR2 RAM
80 Gb SATA freshly formatted
 
C

Chad Harris

Puma--

I know you have the DVD working fine on other machines--although sometimes
the media can deteriorate but you'd probably tell me that currently it works
on them.. But you might try reburning it for that one. When and if you can
access the log if you get Vista going successfully, and I would recommend
you do it from within XP--I can't see the harm and you can control the
partition lettering from there--the log to look at is:

\$win_nt$.~bt\panther\setupact.log (file)

It might give you some information.

CH
 
R

Rick Rogers

Hi Puma,

If the DVD works fine in other systems, then I should think the problem is
related to your hardware configuration. Not faulty necessarily, but there is
something about it that setup doesn't like. Timing? Make sure you are not
overclocked and are using appropriate settings. Also, disable BIOS level
antivirus detection schemes. You also want to check that Vista setup has
access to the active drive, setup requires access to this even if the system
files are placed elsewhere. If denied or blocked, setup will not proceed.
You might also try removing the target partition and recreating it, but do
not format with a third party tool - allow Vista setup to do this.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
 
C

Chad Harris

Rick raises a good point I should have and the much more likely possibility.
Check the cable configuration of the optical drive (jumper setup/IDE) and
make sure they are secure--you might even reseat them), unplug and replug to
make sure they aren't oxidized.

Make sure in the bios that you have whatever entry represents the DVD drive
if you're using one *recognized*, and it is in the #1 position on that 3rd
computer, and that you have that Bios entry on automatic. Depending on age
of the bios the DVD drive could be represented as "CD". The odds are
stronger it is related to hdw configuration than deterioration of the DVD
and if the DVD shows setup in the other two pcs obviously that much rarer
event isn't the problem.

CH
 
G

Guest

Many thanks for your replies, alas all things I have tried. Yes, I totally
agree it seems to be a hw issue, but where? That's the million $ question!

I have spent all day trying different BIOS and hw configurations, but no
change. I tried installing 5308, which I got last week at the Microsoft/AMD
tech show, that installed with no problems, so go figure!

I have d/l 5348 4 separate times and burnt copies on 3 different machines,
no difference, I have tried installing from 2 different DVD drives, no
difference.

I just installed my last burn on my old machine, no problems.......so as a
last resort I am going to pull that DVD drive and see if that makes any
difference. Reason being, we have been seeing alot of issues recently with
the 'fast' DVD drives not correctly reading discs.

I have the latest BIOS for this board, so that knocks that out of the
equation. This motherboard is pretty new, about 6 weeks and so are all the
other components.

I have been beta testing for over 10yrs, although not for MS, so I am well
used to issues and trying to solve them! But this one is driving me
nuts!!!!!!
 
C

Colin Barnhorst

Have you tried swapping the ribbon cable for the optical drive and the SATA
cable with ones you know work on another box?
 
C

Chad Harris

Puma--

Some people might disagree and say my reasoning is skewed to focus much on
your DVD--and no doubt Rick's perspective to look at hardware was the
logical first choice and should be explored carefully-- often I need to
remind myself not to exclude hardware when BSOD stop error no boots and
setup stalls happen, particularly when 2 PCs loaded the DVD. *Be sure and
try Tinkerer and Colin's suggestion on swapping an IDE ribbon cable you
know works for the Sata-- you may well have done that. It is curious though
that all your MSFT giveaway DVDs work fine on the same box.

I have noticed this:

I burn on a Sony DVD. I can always get whichever build onto the boxes I
want it on. But down the road, some of my DVDs (I'm using DVD+RW) medium
cost Fuji work and check out via CRC and some don't. I am not sure why this
happens sitting in a clean environment, but it does. I have been to some
MSFT meetings--including the AMD last week and all of them seem to get you
the Feb CTP-- and I have never seen any of about 6 DVDs I have from MSFT
have a problem. I never requested mailing because I could always get one
burned.

Howver, whatever MSFT is doing with their DVDs which I are done by a
company for them, it works and they preserve and some of my don't, and I
need to learn the ingredient in their cake mix for making the DVD last over
time that I'm lacking. They all sit in the same DVD album.

I don't use them because they're several versions old and I don't need
them,--I already got to see the bugs in 5308, but they did come in handy
when I wanted to test the "longevity" of my burned DVDs over weeks. I've
heard all kinds of theories--need firmware updates , ect. but the people at
Sony caution against applying the firmware updates unless you can't get any
burns to work. That is never the situation. I reason if the DVD burner and
Nero 6.6 plus are able to put Vista

I suspect it could be my DVDs, yet Fuji makes good film, why shouldn't they
be able to make decent media goes my reasoning.

1) Your background and 10 years of Beta testing says plenty, so I dont'
doubt you made the checks on the cable seating, the bios is okay, ect.

2) You can test your DVD for Vista whichever build--Beta 2 here (I assumed
it was working on the other two boxes you have in real time) with some of
the CD5 or CRC utilities that are on the web and on forums.

3) I would strongly urge you to burn another DVD if you haven't. If I were
there I'd do it right now for you.

If you burn just for the heck of it, I know you're burning reasonably slowly
and use this little step:

Get to Device Manager by typing devmgmt.msc in run/win key + pause break or
Rt.click My Computer>Prop>hardware tab>Device Manager if you like 5
stepsinstead of one cmd. If you're set to PMI here change to DMO and if set
toDMO change to PMI:

a.. Click the + in front of IDE ATA/ATAPI Controllers
a.. Double Click the Secondary IDE Controller
a.. Click Advanced Settings
a.. Under Device 1  Next to Transfer Mode choose DMA (or vise versa)
a.. Click OK
a.. Reboot your System

Maybe an IDE swap will do the trick. If you have more than one hard drive in
the box, you might want to disable the HD you're not using.

Let us know.

CH
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top