Blue Screen STOP ERROR

[Guest]

For the last three months my System has been plagued by continual crashes
(Blue Screens).

I have SP2 installed, with Norton2005 AntiVirus /Utilities, LavaSoft Adaware
and Sbybot keeping the system Virus and Spyware free. I leave the SP2
Firewall active as I trust it more. Various reports show that my system is
clean from Spyware.

Chkdsk /f is a daily routine, as is weekly defragmentation of both Hard
Drives. Windows Updates are routinely downloaded and installed.

I replaced the Sound Card and the Graphics Card to more recent types, and
also installed a second Hard Disk,assuming
(wrongly) that it might be the original Hard Disk crashing the System. Both
Hard Drives and System Utilities verify that Hardware is without problems.

Although I send every Error Report to Microsoft, the feedback is generic,
like “ A Driver has caused the Stop error….†, but the report is unable to
identify which Driver or what causes the Crashes.

System Summary:
Intel Pentium III Processor at 651MHz
Ram: 448 MB
Windows XP Professional Version 2002
Service Pack 2
-------------------------------------------------------------
Hard Drives: 1. SAMSUNG 20Gb
2. WESTERN DIGITAL 80Gb

Optical Drives 1. Sony DVD-Rom
2. Pioneer DVD Writer
-------------------------------------------------------------
I have formatted and Clean-Installed Windows 4 or 5 times, alternating each
Hard Disks as Master. After each clean format, I install SP2 immediately
after the Operating System.
After each new installation I do not install programs yet, except for Norton
and MS Office2000: still the Crashes occur at random.

Sometimes, Blue Screens come up immediately after the first Cold Boot. At
other times, after an hour of work. On good days, the System hums happily
along all day, then Crashes in the evening. It is very difficult to pinpoint
exactly what the PC was doing at the time as the Crashes are random, on rare
occasions even in Safe Mode. I have become paranoid, saving Excel and Word
files every few seconds, dreading a BSOD every time!

Unfortunately, System Crashes are “every-day†routine since I installed
Windows XP Pro. I did not have these problems with Windows 98.

Appreciate your help in arriving at a conclusion to the matter.

 

[Touchbase]

TROUBLESHOOTING
WINDOWS STOP MESSAGES
http://aumha.org/win5/kbestop.php

Have a look here and try the information next time a stop error
occurs...there is ALWAYS an explanation....it just requires a little
diligence sometimes.

 

[Guest]

Thanks for the link: it is extensive and daunting. But I will give it a try.

 

[Colin Barnhorst]

Don't run chkdsk the way you would run a defragger or an antivirus program.
Only run it when the system tells you it needs to run or when advised to do
so by a competent tech. BSOD screens are most often cause by device driver
problems, but not always. Troubleshooting them is detective work by process
of elimination. Use the System Configuration Utility as explained on the
website Touchbase gave you. You should also see
http://support.microsoft.com/default.aspx?scid=kb;en-us;216206

 

[Guest]

I gave a look at the site you indicated and it will further help at arriving
at a solution. Thank you

Don't run chkdsk the way you would run a defragger or an antivirus program.
Only run it when the system tells you it needs to run or when advised to do
so by a competent tech. BSOD screens are most often cause by device driver
problems, but not always. Troubleshooting them is detective work by process
of elimination. Use the System Configuration Utility as explained on the
website Touchbase gave you. You should also see
http://support.microsoft.com/default.aspx?scid=kb;en-us;216206

--
Colin Barnhorst [MVP Windows - Virtual Machine]
(Reply to the group only unless otherwise requested)

For the last three months my System has been plagued by continual crashes
(Blue Screens).

I have SP2 installed, with Norton2005 AntiVirus /Utilities, LavaSoft
Adaware
and Sbybot keeping the system Virus and Spyware free. I leave the SP2
Firewall active as I trust it more. Various reports show that my system is
clean from Spyware.

Chkdsk /f is a daily routine, as is weekly defragmentation of both Hard
Drives. Windows Updates are routinely downloaded and installed.

I replaced the Sound Card and the Graphics Card to more recent types, and
also installed a second Hard Disk,assuming
(wrongly) that it might be the original Hard Disk crashing the System.
Both
Hard Drives and System Utilities verify that Hardware is without problems.

Although I send every Error Report to Microsoft, the feedback is generic,
like " A Driver has caused the Stop error.." , but the report is unable to
identify which Driver or what causes the Crashes.

System Summary:
Intel Pentium III Processor at 651MHz
Ram: 448 MB
Windows XP Professional Version 2002
Service Pack 2
-------------------------------------------------------------
Hard Drives: 1. SAMSUNG 20Gb
2. WESTERN DIGITAL 80Gb

Optical Drives 1. Sony DVD-Rom
2. Pioneer DVD Writer
-------------------------------------------------------------
I have formatted and Clean-Installed Windows 4 or 5 times, alternating
each
Hard Disks as Master. After each clean format, I install SP2 immediately
after the Operating System.
After each new installation I do not install programs yet, except for
Norton
and MS Office2000: still the Crashes occur at random.

Sometimes, Blue Screens come up immediately after the first Cold Boot. At
other times, after an hour of work. On good days, the System hums happily
along all day, then Crashes in the evening. It is very difficult to
pinpoint
exactly what the PC was doing at the time as the Crashes are random, on
rare
occasions even in Safe Mode. I have become paranoid, saving Excel and Word
files every few seconds, dreading a BSOD every time!

Unfortunately, System Crashes are "every-day" routine since I installed
Windows XP Pro. I did not have these problems with Windows 98.

Appreciate your help in arriving at a conclusion to the matter.

 

[Colin Barnhorst]

You're welcome.

--
Colin Barnhorst [MVP Windows - Virtual Machine]
(Reply to the group only unless otherwise requested)

I gave a look at the site you indicated and it will further help at
arriving
at a solution. Thank you

Don't run chkdsk the way you would run a defragger or an antivirus
program.
Only run it when the system tells you it needs to run or when advised to
do
so by a competent tech. BSOD screens are most often cause by device
driver
problems, but not always. Troubleshooting them is detective work by
process
of elimination. Use the System Configuration Utility as explained on the
website Touchbase gave you. You should also see
http://support.microsoft.com/default.aspx?scid=kb;en-us;216206

--
Colin Barnhorst [MVP Windows - Virtual Machine]
(Reply to the group only unless otherwise requested)

For the last three months my System has been plagued by continual
crashes
(Blue Screens).

I have SP2 installed, with Norton2005 AntiVirus /Utilities, LavaSoft
Adaware
and Sbybot keeping the system Virus and Spyware free. I leave the SP2
Firewall active as I trust it more. Various reports show that my system
is
clean from Spyware.

Chkdsk /f is a daily routine, as is weekly defragmentation of both
Hard
Drives. Windows Updates are routinely downloaded and installed.

I replaced the Sound Card and the Graphics Card to more recent types,
and
also installed a second Hard Disk,assuming
(wrongly) that it might be the original Hard Disk crashing the System.
Both
Hard Drives and System Utilities verify that Hardware is without
problems.

Although I send every Error Report to Microsoft, the feedback is
generic,
like " A Driver has caused the Stop error.." , but the report is unable
to
identify which Driver or what causes the Crashes.

System Summary:
Intel Pentium III Processor at 651MHz
Ram: 448 MB
Windows XP Professional Version 2002
Service Pack 2
-------------------------------------------------------------
Hard Drives: 1. SAMSUNG 20Gb
2. WESTERN DIGITAL 80Gb

Optical Drives 1. Sony DVD-Rom
2. Pioneer DVD Writer
-------------------------------------------------------------
I have formatted and Clean-Installed Windows 4 or 5 times, alternating
each
Hard Disks as Master. After each clean format, I install SP2
immediately
after the Operating System.
After each new installation I do not install programs yet, except for
Norton
and MS Office2000: still the Crashes occur at random.

Sometimes, Blue Screens come up immediately after the first Cold Boot.
At
other times, after an hour of work. On good days, the System hums
happily
along all day, then Crashes in the evening. It is very difficult to
pinpoint
exactly what the PC was doing at the time as the Crashes are random, on
rare
occasions even in Safe Mode. I have become paranoid, saving Excel and
Word
files every few seconds, dreading a BSOD every time!

Unfortunately, System Crashes are "every-day" routine since I installed
Windows XP Pro. I did not have these problems with Windows 98.

Appreciate your help in arriving at a conclusion to the matter.