Blue Screen of Death, then Windows won't start - How to fix

[inwilddreams]

I have had my HP laptop since last Febraury. It came with Windows Vista. I
have never ever had so many issues with an operating system before. Anyway,
as I am sure many others get, out of nowhere, the blue screen of death shows
up ( the one with all the mumbled crap and at the bottom it says,
'Initializing crash dump')
And then my windows will not start, it asks for the installation CD, or call
the manufacturer. Which is funny because my computer came with NO DISKS.
However, it did come with a paper that says my computer does not need any
disks. Ya, good one. When I called up support, they refused to help,
something about not taking new accounts. When I tried to get email support
here, they want to charge $59.
My advice - work out all of the issues and bugs in your new versions of
operating systems BEFORE releasing them to the public. It would save all of
us a lot of headaches, time and money.
With that said, this is what worked for me like a charm this last time it
crashed:
Go to Start>Computer. Right Click on Local Disk (C). Go to Properties>Tools.
At the top- 'error checking' - 'This option will check the volume for
errors' - click on 'Check Now'. There are two options. Check the Top box
first: 'Automatically check for file system errors'. You will have to restart
your computer for it to run. When it is complete, go through the same
process, only check the second box: 'Scan for and attempt recovery of bad
sectors'.

Hopefully this helps someone else out there who is equally frustrated as I
have been.

 

[Rick Rogers]

Hi,

Just a comment. Recurrent blue screens or stop errors in a relatively new
machine are usually indicative of hardware failure, most frequently bad
memory or a faulty motherboard. As it's been less than a year, you should
contact the manufacturer for warranty service, not Microsoft (they only
support retail disks). Scanning for and attempting to repair bad sectors is
unlikely to fix the problem. Not having any supplied disks is not at all
unusual because the system makers frequently provide for a "return to
factory state" image in a recovery partition on the hard drive. Many will
supply a recovery disk for a nominal fee upon request, but you have to ask
the manufacturer for it.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

 

[CB]

I have had my HP laptop since last Febraury. It came with Windows Vista. I
have never ever had so many issues with an operating system before. Anyway,
as I am sure many others get, out of nowhere, the blue screen of death shows
up ( the one with all the mumbled crap and at the bottom it says,
'Initializing crash dump')
And then my windows will not start, it asks for the installation CD, or call
the manufacturer. Which is funny because my computer came with NO DISKS.
However, it did come with a paper that says my computer does not need any
disks. Ya, good one. When I called up support, they refused to help,
something about not taking new accounts. When I tried to get email support
here, they want to charge $59.
My advice - work out all of the issues and bugs in your new versions of
operating systems BEFORE releasing them to the public. It would save all of
us a lot of headaches, time and money.
With that said, this is what worked for me like a charm this last time it
crashed:
Go to Start>Computer. Right Click on Local Disk (C). Go to Properties>Tools.
At the top- 'error checking' - 'This option will check the volume for
errors' - click on 'Check Now'. There are two options. Check the Top box
first: 'Automatically check for file system errors'. You will have to restart
your computer for it to run. When it is complete, go through the same
process, only check the second box: 'Scan for and attempt recovery of bad
sectors'.

Hopefully this helps someone else out there who is equally frustrated as I
have been.

inwilddreams,

I have some observations of my own to make. If you are getting a BSOD
it is more than likely related to your hardware, probably the motherboard or
the memory modules. It has nothing to do with the Vista OS. Personally, I've
never experienced a BSOD in the past four years on four different computers,
three with XP and one with Vista.

If you want an installation disk with your computer I suggest you buy
your computer from someone other than HP. Purchase your next computer from
Dell or another vendor who will include an installation disk with the
computer. I don't think much of a vendor who only provides a "Recovery
Partition". It is a well known fact that HP's support department is terrible.
You should have checked into this before you purchased from HP. I wouldn't
think of buying anything from HP. I had a problem with an HP printer,
scanner, copier fax machine several years ago. They refused to help me
correct the problem so I put HP's product in the trash where it belonged and
refused to ever again buy anything from them. The solution to my problem was
simple. Their products cost less money than those of other similar vendors,
for many reasons, none of them good. Of course, many readers will disagree
with me and I have no problem with that.

Your advice is for Microsoft to work out all the bugs and issues before
releasing a new operating system. My advice to you is for you to work out all
the bugs and issues you are causing to your own operating system before you
incorrectly try to place the blame on someone else. It would save you a lot
of headaches, time and money.

You are upset that Microsoft wants to charge you for assistance. Is
there something wrong with that? Am I missing something here? Most issues are
user related and user caused. Why should a company assist you, free of
charge, for something you have caused? The company I bought my four computers
from has never failed to help me and never attempted to charge me for their
help while the computers were under warranty. I usually purchase a three to
five year extended warranty. If you want help with your product you should
purchase the extended warranties offered. You don't want to purchase an
extended warranty and you want Microsoft (who did not manufacture your
computer) to help you with bad hardware or problems you yourself have caused,
either inadvertantly or deliberately. Wake up. Stop living in a dream world.

Using a new OS is the same as using anything else that is new to you.
Did you learn to drive before you purchased a car? Did you get to know your
spouse (provided you are married) before you got married? Do you usually buy
things before you understand how they work?

Finally, chkdsk and sfc /scannow will not help you overcome hardware
related issues. The fact that chkdsk did in fact correct the problem is an
indication the problem was user created due to misconfigurations or
incompatible programs, not the hardware on your machine.

If you wish to have a trouble free computer you must learn how to use
the operating system correctly. The majority of Vista users don't experience
all the problems caused by inept configurations and incompatible software
because they learn about their OS BEFORE adding software and reconfiguring
their systems. Sadly, your frustrations and aggravations are caused by your
own lack of knowledge pertaining to the Vista OS.

Two important words of the English language: common sense. All the
intelligence in the world will not help you overcome a lack of common sense.
A little forethought will go a long way.

You'll have to excuse my bluntness. It's a bad habit of mine when I see
a person try to blame someone else for their own actions. It really rubs me
the wrong way. In the future, once you have learned how to use your Vista OS,
you will understand that the majority of your problems were self-induced.

Have a nice day.

C.B.

 

[hcb7562002]

inwilddreams,

     I have some observations of my own to make. If you are getting a BSOD
it is more than likely related to your hardware, probably the motherboard or
the memory modules. It has nothing to do with the Vista OS. Personally, I've
never experienced a BSOD in the past four years on four different computers,
three with XP and one with Vista.

     If you want an installation disk with your computer I suggest you buy
your computer from someone other than HP. Purchase your next computer from
Dell or another vendor who will include an installation disk with the
computer. I don't think much of a vendor who only provides a "Recovery
Partition". It is a well known fact that HP's support department is terrible.
You should have checked into this before you purchased from HP. I wouldn't
think of buying anything from HP. I had a problem with an HP printer,
scanner, copier fax machine several years ago. They refused to help me
correct the problem so I put HP's product in the trash where it belonged and
refused to ever again buy anything from them. The solution to my problem was
simple. Their products cost less money than those of other similar vendors,
for many reasons, none of them good. Of course, many readers will disagree
with me and I have no problem with that.

     Your advice is for Microsoft to work out all the bugs and issues before
releasing a new operating system. My advice to you is for you to work out all
the bugs and issues you are causing to your own operating system before you
incorrectly try to place the blame on someone else. It would save you a lot
of headaches, time and money.

     You are upset that Microsoft wants to charge you for assistance.. Is
there something wrong with that? Am I missing something here? Most issues are
user related and user caused. Why should a company assist you, free of
charge, for something you have caused? The company I bought my four computers
from has never failed to help me and never attempted to charge me for their
help while the computers were under warranty. I usually purchase a three to
five year extended warranty. If you want help with your product you should
purchase the extended warranties offered. You don't want to purchase an
extended warranty and you want Microsoft (who did not manufacture your
computer) to help you with bad hardware or problems you yourself have caused,
either inadvertantly or deliberately. Wake up. Stop living in a dream world.

     Using a new OS is the same as using anything else that is new to you.
Did you learn to drive before you purchased a car? Did you get to know your
spouse (provided you are married) before you got married? Do you usually buy
things before you understand how they work?

     Finally, chkdsk and sfc /scannow will not help you overcome hardware
related issues. The fact that chkdsk did in fact correct the problem is an
indication the problem was user created due to misconfigurations or
incompatible programs, not the hardware on your machine.

     If you wish to have a trouble free computer you must learn how to use
the operating system correctly. The majority of Vista users don't experience
all the problems caused by inept configurations and incompatible software
because they learn about their OS BEFORE adding software and reconfiguring
their systems. Sadly, your frustrations and aggravations are caused by your
own lack of knowledge pertaining to the Vista OS.

     Two important words of the English language: common sense. All the
intelligence in the world will not help you overcome a lack of common sense.
A little forethought will go a long way.

     You'll have to excuse my bluntness. It's a bad habit of mine when I see
a person try to blame someone else for their own actions. It really rubs me
the wrong way. In the future, once you have learned how to use your Vista OS,
you will understand that the majority of your problems were self-induced.

     Have a nice day.

C.B.- Hide quoted text -

- Show quoted text -

Usually I simply ignore wise guys like you, But sometimes the stink
is overwhelming. You've got all kinds of ideas so try a good one -
get out and get a life. If not both, then just get out.

And - don't excuse my bluntness. People like you need something blunt
applied occasionally. Because sharp you ain't.

Have your normal lousy day.

HCB

 

[CB]

Usually I simply ignore wise guys like you, But sometimes the stink
is overwhelming. You've got all kinds of ideas so try a good one -
get out and get a life. If not both, then just get out.

And - don't excuse my bluntness. People like you need something blunt
applied occasionally. Because sharp you ain't.

Have your normal lousy day.

You're certainly entitled to your own opinion.

C.B.