Blue screen of death on Windows 2000 - HELP!

H

Headley Sappleton

Hi
i need some help badly. My system started rebooting (Windows loads and
suddenly reboots) periodically when I turn it. This had been happening for
about three months now. But things was still managable because I was able to
use it after about 3 or 4 reboots. Since last week things took a turn for
the worst because when I turn it on, it just reboots uncontrollably so I was
unable to use it. So I uninstall some of the hardware and software by using
safe mode. Now it is worse!! Windows would load and about 10 seconds later
the blue screen comes on.
Quote begins:
*** STOP: 0X000000D (0XBFE9F27E, 0X0000010, 0X00000000, 0Xbfeg9f27E)

DRIVER_IRQL_NOT_LESS_OR_EQUAL

*** Address BFE9F27E base at BFE79000, DataStamp 3C5A0651 - SISgrp.sys

*** Address BFE9F27E base at BFE79000, DataStamp 3C5A0651 - SISgrp.sys

Begining dump of physical memory

Physical memory dump complete. Contact your system administrator or tech
support group

Quote End:

Can someone help me out here. I would certainly appreciate it.

Regards
 
R

robm

come on man your stealing my blue screen uestion band width
i wish i had as much information as you have displayed then i could fix my
BSOD but enough rambling..

STOP 0xD is similar to STOP 0xA which means some errant kernel mode driver
trying to do something it is not allowed to but since it is running kernel
mode it will not be prevented from doing something illegal or dumb and can
cause BSOD as result of errant behavior that is it crashes W2K

fortunately you have a big head start as the crash dump has given you a
pretty good starting place to suspect the error i.e. **SISgrp.sys**

a couple of possiblities SISgrp.sys is one of ...
1. corrupt - broken so needs replacing
2. has a bad version - some piece o crap installer replaced the newer
version with some older buggy one which means the newer SISgrp.sys needs to
be installed
3. incompatible - that is some software or hardware installed is trying to
use the resources or services it provides and is not using them corectly So,
whatever hardware/software that has been installed is buggy and needs to be
upgraded or removed
4. variation combo of previous

a quick web search on ***SISgrp.sys*** provided lots of info hits and BSODs
messages and fixes so you need to find out what SISgrp.sys does then decide
what software uses it and then fixes it seems like it is either VIDEO card
related driver so try booting in /BASEVGA mode to avoid video driver loads
or it may be some IDE related software so disk tools etc are suspect

HTH
R.
 
P

Pegasus \(MVP\)

Headley Sappleton said:
Hi
i need some help badly. My system started rebooting (Windows loads and
suddenly reboots) periodically when I turn it. This had been happening for
about three months now. But things was still managable because I was able to
use it after about 3 or 4 reboots. Since last week things took a turn for
the worst because when I turn it on, it just reboots uncontrollably so I was
unable to use it. So I uninstall some of the hardware and software by using
safe mode. Now it is worse!! Windows would load and about 10 seconds later
the blue screen comes on.
Quote begins:
*** STOP: 0X000000D (0XBFE9F27E, 0X0000010, 0X00000000, 0Xbfeg9f27E)

DRIVER_IRQL_NOT_LESS_OR_EQUAL

*** Address BFE9F27E base at BFE79000, DataStamp 3C5A0651 - SISgrp.sys

*** Address BFE9F27E base at BFE79000, DataStamp 3C5A0651 - SISgrp.sys

Begining dump of physical memory

Physical memory dump complete. Contact your system administrator or tech
support group

Quote End:

Can someone help me out here. I would certainly appreciate it.

Regards

You may have a problem with SISgrp.sys, which could be a display
driver. I suggest you try this:
- Press F8 during the early boot phase.
- Boot into Safe Mode.
- Rename c:\winnt\system32\drivers\sisgrp.sys to sisgrp.bad
- Change from your current display driver to a standard VGA driver.
- Reboot the machine normally and see if this helps.

You will then have to re-install your display driver.

Post again if you need more detailed instructions.
 

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