Blue Screen of Death and Seagate 300GB USB2 drives.

[Billy NP-g11]

I have a dell xps gen 3 with a 160GB Maxtor USB2 drive, a 300GB Seagate USB2
drive and an 80GB SATA Internal drive. I am getting repetitive blue screen of
death terminations when trying to perform various read/writes to the USB drives.
More specifically I get error code 0x0024 BSoD. The last time I got this error I
was simply running chkdsk /f on the Seagate drive when I got a corruption error
on the taskbar and then the BSoD. I'm suspecting it has something to do with the
Seagate drive but I don't know where to start looking. Both drives use a virtual
encrypted NTFS volume via PGP. Also recently I have had to change the method I
mount these volumes caused by them not showing up on explorer (My Computer),
instead of mounting them with a drive letter I have to mount them as an NTFS
directory. This seemed to work OK for a while. It may not have anything to do
with PGP (I did reinstall PGP and did a complete format/new installation of
Windows).


Any idea's on how to troubleshoot this error would be appreciated.

Anyone know of the url or knowledge base article that would tell me what the
BSoD error 0x024 is?

Thanks
William

 

[Will Denny]

Hi

Please try the following link to Jim Eshelman's web page - left hand column
(24)

http://aumha.org/win5/kbestop.htm

--


Will Denny
MS-MVP Windows Shell/User
Please reply to the News Groups

 

[Quaoar]

I have a dell xps gen 3 with a 160GB Maxtor USB2 drive, a 300GB Seagate USB2
drive and an 80GB SATA Internal drive. I am getting repetitive blue screen of
death terminations when trying to perform various read/writes to the USB drives.
More specifically I get error code 0x0024 BSoD. The last time I got this error I
was simply running chkdsk /f on the Seagate drive when I got a corruption error
on the taskbar and then the BSoD. I'm suspecting it has something to do with the
Seagate drive but I don't know where to start looking. Both drives use a virtual
encrypted NTFS volume via PGP. Also recently I have had to change the method I
mount these volumes caused by them not showing up on explorer (My Computer),
instead of mounting them with a drive letter I have to mount them as an NTFS
directory. This seemed to work OK for a while. It may not have anything to do
with PGP (I did reinstall PGP and did a complete format/new installation of
Windows).


Any idea's on how to troubleshoot this error would be appreciated.

Anyone know of the url or knowledge base article that would tell me what the
BSoD error 0x024 is?

Thanks
William

How are these drives powered?

Q

 

[R. McCarty]

Data transfers to/from a USB 2.0 drive are usually around ~25 Meg/Sec.
I've seen cases where the USB channel gets saturated if you attempt to
do transfers between USB 2.0 Drives. If they don't show up in Explorer
then you've likely got "Phantom" instances of both the Universal Serial
Bus Controller category entries "USB Mass Storage Device" and also
in the Storage Volumes Category. For each drive there will also be an
entry in the Disk Drives category. Phantom entries appear in the listings
in diminished tone or grayed out.

To view Phantoms requires adding a System Environment Variable and
tic/check "Show Hidden Devices" in Device Manager.
Variable name = DevMgr_Show_NonPresent_Devices
and set it's value = 1

While USB external drives are handy, there are too many technical
limitations with using them. For external storage needs, I now try and
setup/deploy external SATA or eSATA.