Blue Screen of Death after Update rollup 1 for SP 4 on IBM server

G

Guest

After i Updated my xSeries IBM 230 server with Rollup 1 for SP 4, when it
rebooted it came with the well known blue screen. I was not able to boot up
in any mode (promt or anything). So im not able to uninstall the rollup
again. Is there any way i can undo the damage when i cant boot up the system.
 
E

Emmers Presson [MSFT]

Yes.
Boot into recovery console with the Windows 2000, WIndows XP or Windows
Server 2003 CD. Here are some references:

229716 Description of the Windows 2000 Recovery Console
http://support.microsoft.com/?id=229716

307654 How to install and use the Recovery Console in Windows XP
http://support.microsoft.com/?id=307654

NOTE: You will need to know your local Administrator password (or the
Directory Services Restore Mode password for a DC) and you will probably
need a floppy disk with your mass storage controller driver. Here is a
reference:

220845 Adding Third-Party or Updated Driver During Windows Setup
http://support.microsoft.com/?id=220845

Once you get to a command prompt in Recovery Console, follow these steps:

1) Boot into recovery console. (redundant)2) Navigate to
c:\winnt\system32\drivers directory.3) Ren scsiport.sys scsiport.urp.4)
Navigate to the c:\winnt\$ntupdaterolluppackuninstall$ directory.5) copy
scsiport.sys c:\winnt\system32\drivers.6) Reboot into windows. 7) Call
Microsoft Technical Support and open a non-fee case and request the
yet-unpublished hotfix kb9043748) Install the hotfix 904374 and reboot and
make sure everything is working fine.
 
G

Guest

Jesper,

I suspect that by now you've gone down the server recovery road so I'm
probably no help.

I posted on this topic earlier, trying to beat up some awareness...

http://support.microsoft.com/newsgr...eral&mid=bcb26a69-35c3-4804-8f44-1c4e6fcc4c42


Does this sound related?

Svend.




Emmers Presson said:
Yes.
Boot into recovery console with the Windows 2000, WIndows XP or Windows
Server 2003 CD. Here are some references:

229716 Description of the Windows 2000 Recovery Console
http://support.microsoft.com/?id=229716

307654 How to install and use the Recovery Console in Windows XP
http://support.microsoft.com/?id=307654

NOTE: You will need to know your local Administrator password (or the
Directory Services Restore Mode password for a DC) and you will probably
need a floppy disk with your mass storage controller driver. Here is a
reference:

220845 Adding Third-Party or Updated Driver During Windows Setup
http://support.microsoft.com/?id=220845

Once you get to a command prompt in Recovery Console, follow these steps:

1) Boot into recovery console. (redundant)2) Navigate to
c:\winnt\system32\drivers directory.3) Ren scsiport.sys scsiport.urp.4)
Navigate to the c:\winnt\$ntupdaterolluppackuninstall$ directory.5) copy
scsiport.sys c:\winnt\system32\drivers.6) Reboot into windows. 7) Call
Microsoft Technical Support and open a non-fee case and request the
yet-unpublished hotfix kb9043748) Install the hotfix 904374 and reboot and
make sure everything is working fine.
--
Emmers Presson [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.

Jesper DK said:
After i Updated my xSeries IBM 230 server with Rollup 1 for SP 4, when it
rebooted it came with the well known blue screen. I was not able to boot
up
in any mode (promt or anything). So im not able to uninstall the rollup
again. Is there any way i can undo the damage when i cant boot up the
system.
 

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