blue screen error - Symbols can not be loaded...

[jgb555]

I actually did this once before and wasnt sure when to stop it. It kept
running and i stopped it after about 15 mins. It didnt show any errors. How
long do i let it run for?

 

[jgb555]

i found this in the latest dump file. Mean anything?

MODULE_NAME: mfehidk

FAULTING_MODULE: 804d7000 nt

DEBUG_FLR_IMAGE_TIMESTAMP: 485162bc

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx"
referenced memory at "0x%08lx". The memory could not be "%s".

FAULTING_IP:
nt+74950
8054b950 ab stos dword ptr es:[edi]

TRAP_FRAME: 9bb66bbc -- (.trap 0xffffffff9bb66bbc)
ErrCode = 00000002
eax=0000001c ebx=00000000 ecx=00000000 edx=e46615c8 esi=e46615d0 edi=00000000
eip=8054b950 esp=9bb66c30 ebp=9bb66c88 iopl=0 nv up ei pl zr na pe nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010246
nt+0x74950:
8054b950 ab stos dword ptr es:[edi]
es:0023:00000000=????????
Resetting default scope

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WRONG_SYMBOLS

BUGCHECK_STR: 0x8E

LAST_CONTROL_TRANSFER: from 9b578cc2 to 8054b950


also see this:

***** Kernel symbols are WRONG. Please fix symbols to do analysis.

 

[Rey Santos]

In the link I gave, instead of using Sample 1 use Sample 2

Start > All Programs > Accessories > Command Prompt

In command prompt after typing cd c:\program files\debugging tools for windows

Then at the prompt C:\Program Files\Debugging Tools for Window, type windbg
-y srv*c:\symbols*http://msdl.microsoft.com/download/symbols -i
c:\windows\i386 -z c:\windows\minidump\Your Minidump file.dmp

You should be connected to the internet.

 

[Gerry]

jgb555

What version of McAfee do you have installed? When does the subscription
expire?

What version, if any, of Daemon Tools do you have installed?


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

i found this in the latest dump file. Mean anything?

MODULE_NAME: mfehidk

FAULTING_MODULE: 804d7000 nt

DEBUG_FLR_IMAGE_TIMESTAMP: 485162bc

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx"
referenced memory at "0x%08lx". The memory could not be "%s".

FAULTING_IP:
nt+74950
8054b950 ab stos dword ptr es:[edi]

TRAP_FRAME: 9bb66bbc -- (.trap 0xffffffff9bb66bbc)
ErrCode = 00000002
eax=0000001c ebx=00000000 ecx=00000000 edx=e46615c8 esi=e46615d0
edi=00000000 eip=8054b950 esp=9bb66c30 ebp=9bb66c88 iopl=0 nv
up ei pl zr na pe nc cs=0008 ss=0010 ds=0023 es=0023 fs=0030
gs=0000 efl=00010246 nt+0x74950:
8054b950 ab stos dword ptr es:[edi]
es:0023:00000000=????????
Resetting default scope

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WRONG_SYMBOLS

BUGCHECK_STR: 0x8E

LAST_CONTROL_TRANSFER: from 9b578cc2 to 8054b950


also see this:

***** Kernel symbols are WRONG. Please fix symbols to do analysis.

jgb555

These types of error can always be down to bad memory. Download and
run the test.

Do you have one or two memory modules? Page 58 of the User's Guide
deals with memory.

If you have bad memory you may have a warranty claim.

BTW this is not the same error as the earlier one but this is not
unusual.

Background information on Stop Error message 0x8E
http://msdn2.microsoft.com/en-us/library/ms794023.aspx

0x0000008E: KERNEL_MODE_EXCEPTION_NOT_HANDLED
A kernel mode program generated an exception which the error handler
didn't catch. These are nearly always hardware compatibility issues
(which sometimes means a driver issue or a need for a BIOS upgrade).
Source: http://aumha.org/a/stop.htm


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[jgb555]

Sorry to revisit such an old post, but the story is I have now sent my
notebook back to Acer 2x. The first time they replaced the RAM. Got it
back, same blue screens. Sent it back and they claim its fixed. Got it
about a week ago and have had blue screens almost every day. The latest just
happend. This is what was on the blue screen before shut down:

Page_fault_in_nonpaged_area

0x00000050 (0xF000E2CF, 0x00000000, 0xBF89441D1, 0x00000002)
Win32k.sys - BF89441D1 base at BF80000

After reboot this:


BCCode : 10000050 BCP1 : F000E2CF BCP2 : 00000000 BCP3 : BF8944D1
BCP4 : 00000002 OSVer : 5_1_2600 SP : 3_0 Product : 256_1

Any idea what is going on? Is it the hardware, operating system, or
software I installed after i got it back (has not been all that much). I
thought it could have been from windows search which i unintalled but that
didnt do the trick.

Thanks