blue screen error message

[Guest]

Hi,

My PC used to crash on me all the time some kind of issue software related i
think so i have reinstalled windows and other software that i thought may not
have caused the problem. It worked fine again until i started the pc again
after some time the follwing error message came up:

KERNEL_DATA_INPAGE_ERROR

***STOP: 0x0000007A(0XE168E400, 0XC000000E, 0XBF8F0AAE, OX1BCAD860)

***WIN32K.SYS ADDRESS BF8F0AAE BASE AT BF800000, DATESTAMP 3D6DE5E5

Is this anything serious, because i heard a clucking/clicking sound for a
few seconds aswell. Windows website stated that a hard drive error was
detected but i ran a health check and everyhting seemed fine. Could there be
a problem?

 

[Ron Martell]

Hi,

My PC used to crash on me all the time some kind of issue software related i
think so i have reinstalled windows and other software that i thought may not
have caused the problem. It worked fine again until i started the pc again
after some time the follwing error message came up:

KERNEL_DATA_INPAGE_ERROR

***STOP: 0x0000007A(0XE168E400, 0XC000000E, 0XBF8F0AAE, OX1BCAD860)

***WIN32K.SYS ADDRESS BF8F0AAE BASE AT BF800000, DATESTAMP 3D6DE5E5

Is this anything serious, because i heard a clucking/clicking sound for a
few seconds aswell. Windows website stated that a hard drive error was
detected but i ran a health check and everyhting seemed fine. Could there be
a problem?

See MVP Jim Eshelman's web page for STOP errors at
http://www.aumha.org/win5/kbestop.htm and click on the "7A Kernel Data
Inpage..." link in the left side column.

Parameter 2 of your error message is 0XC000000E which indicates
STATUS_NO_SUCH_DEVICE. The second line of your error message
indicates that the problem originated with win32k.sys.

Based on this, and your reported results from Microsoft (presumably
from the Online Crash Analysis site) indicates that your hard drive
was involved in this error.

1. Identify the manufacturer of your hard drive (Device Manager), go
to their website and download their free drive diagnostic tool and run
it to test out your hard drive.

2. Check the BIOS setup options on your computer and if there is an
item to enable S.M.A.R.T. for your hard drive you should enable it,
and pay prompt attention to any advisories that it produces.

Good luck

Ron Martell Duncan B.C. Canada
--
Microsoft MVP (1997 - 2006)
On-Line Help Computer Service
http://onlinehelp.bc.ca

"Anyone who thinks that they are too small to make a difference
has never been in bed with a mosquito."