Blaster Worm virus patch help

[Ravi]

Hello.

I have a problem on the computer. I recently got the
MSBlaster virus and my computer kept rebooting with the
one minute warning message.

I am using Windows XP Home Edition here.

My ISP has dedicated its channel to get rid of the virus.
And we have used the instructions to get rid of it,
however in the last step, it says to download the latest
patch from the microsoft website which will prevent the
virus from ever entering our computer again.

I went to the website and there were two patches to
download that basically did the same thing except one
was "32 bit" and one was "64 bit". I downloaded the 32
bit version first, and tried using it, but it didn't
work. It said that I should make sure the "Cryptographic
service" was running, and then try again.

I have made sure that this service is running by looking
at Msconfig,
and also "Services" found in Control Panel ->
Administrative Tools -> "Services"

Both show the service as running (everything seems to be
fine), so I do not know what the problem is. I tried
rebooting my computer and trying again but that did not
resolve the issue.

Next, I tried the 64bit version of the patch, to see if
that version would work or not. I downloaded it and used
it but that did not work either. (Something about one of
the applications needed was "not a valid Win32 file").

Can anyone tell me a way to install the patch? Or is
there anything I am doing wrong?

Thanks,
Ravi

 

[Stephen]

Use the 32-bit patch, but first, to start Cryptographic service:

right-click My Computer and select Manage > expand the Services and
Applications node if not already expanded > click on Services > in right
pane find Cryptographic Services > right-click on its name and select
Properties > set startup type to Automatic > also Start the service

Now apply patch.

Try that first.

Stephen

--

Drop 123 to email me.


| Hello.
|
| I have a problem on the computer. I recently got the
| MSBlaster virus and my computer kept rebooting with the
| one minute warning message.
|
| I am using Windows XP Home Edition here.
|
| My ISP has dedicated its channel to get rid of the virus.
| And we have used the instructions to get rid of it,
| however in the last step, it says to download the latest
| patch from the microsoft website which will prevent the
| virus from ever entering our computer again.
|
| I went to the website and there were two patches to
| download that basically did the same thing except one
| was "32 bit" and one was "64 bit". I downloaded the 32
| bit version first, and tried using it, but it didn't
| work. It said that I should make sure the "Cryptographic
| service" was running, and then try again.
|
| I have made sure that this service is running by looking
| at Msconfig,
| and also "Services" found in Control Panel ->
| Administrative Tools -> "Services"
|
| Both show the service as running (everything seems to be
| fine), so I do not know what the problem is. I tried
| rebooting my computer and trying again but that did not
| resolve the issue.
|
| Next, I tried the 64bit version of the patch, to see if
| that version would work or not. I downloaded it and used
| it but that did not work either. (Something about one of
| the applications needed was "not a valid Win32 file").
|
| Can anyone tell me a way to install the patch? Or is
| there anything I am doing wrong?
|
| Thanks,
| Ravi

 

[Larry Samuels MS-MVP XP \(Shell/User\)]

the 32bit version is the correct version

How To Fix The Cryptographic Service Error
Special thanks to Marc Liron for the following:
Are YOU getting the following error when you try to install Windows XP
Service Pack 1?
"Service Pack 1 Setup Error:
Setup could not verify the integrity of the file Update.inf. Make sure the
Cryptographic service is running on this computer"
Or
YOU are trying to install the Windows XP security patch 823980 - in
response to the msblast.exe worm and you are getting a similar error
message.

Instructions at:
http://www.updatexp.com/cryptographic-service.html
--
Larry Samuels MS-MVP (Windows-Shell/User)
Associate Expert
Unofficial FAQ for Windows Server 2003 at
http://home.earthlink.net/~larrysamuels/WS2003FAQ.htm
Expert Zone -

 

[Stephen]

Thanks Mr. Larry Samuels and Marc Liron - I thought I'd have to be
researching that!

Stephen

--

Drop 123 to email me.


| the 32bit version is the correct version
|
| How To Fix The Cryptographic Service Error
| Special thanks to Marc Liron for the following:
| Are YOU getting the following error when you try to install Windows XP
| Service Pack 1?
| "Service Pack 1 Setup Error:
| Setup could not verify the integrity of the file Update.inf. Make sure the
| Cryptographic service is running on this computer"
| Or
| YOU are trying to install the Windows XP security patch 823980 - in
| response to the msblast.exe worm and you are getting a similar error
| message.
|
| Instructions at:
| http://www.updatexp.com/cryptographic-service.html
| --
| Larry Samuels MS-MVP (Windows-Shell/User)
| Associate Expert
| Unofficial FAQ for Windows Server 2003 at
| http://home.earthlink.net/~larrysamuels/WS2003FAQ.htm
| Expert Zone -
|
|
| | > Hello.
| >
| > I have a problem on the computer. I recently got the
| > MSBlaster virus and my computer kept rebooting with the
| > one minute warning message.
| >
| > I am using Windows XP Home Edition here.
| >
| > My ISP has dedicated its channel to get rid of the virus.
| > And we have used the instructions to get rid of it,
| > however in the last step, it says to download the latest
| > patch from the microsoft website which will prevent the
| > virus from ever entering our computer again.
| >
| > I went to the website and there were two patches to
| > download that basically did the same thing except one
| > was "32 bit" and one was "64 bit". I downloaded the 32
| > bit version first, and tried using it, but it didn't
| > work. It said that I should make sure the "Cryptographic
| > service" was running, and then try again.
| >
| > I have made sure that this service is running by looking
| > at Msconfig,
| > and also "Services" found in Control Panel ->
| > Administrative Tools -> "Services"
| >
| > Both show the service as running (everything seems to be
| > fine), so I do not know what the problem is. I tried
| > rebooting my computer and trying again but that did not
| > resolve the issue.
| >
| > Next, I tried the 64bit version of the patch, to see if
| > that version would work or not. I downloaded it and used
| > it but that did not work either. (Something about one of
| > the applications needed was "not a valid Win32 file").
| >
| > Can anyone tell me a way to install the patch? Or is
| > there anything I am doing wrong?
| >
| > Thanks,
| > Ravi
|
|

 

[Larry Samuels MS-MVP XP \(Shell/User\)]

You're very welcome Stephen!!
Glad to hear it worked for you.

--
Larry Samuels MS-MVP (Windows-Shell/User)
Associate Expert
Unofficial FAQ for Windows Server 2003 at
http://home.earthlink.net/~larrysamuels/WS2003FAQ.htm
Expert Zone -

 

[Peter]

-----Original Message-----
Use the 32-bit patch, but first, to start Cryptographic service:

right-click My Computer and select Manage > expand the Services and
Applications node if not already expanded > click on Services > in right
pane find Cryptographic Services > right-click on its name and select
Properties

I have the same problem.

Cannot start Cryptographic Services, right click on its
name and no menu pops up...

Any advice?