Blank Screen of Death!

[Shawn Speelman]

Dell 600m laptop, windows XP SP2. After login the desktop will load and all
icons show on desktop, then the screen goes blank. The indicator lights show
activity and sounds still seem to work, all seems normal except I have no
screen. It will boot normally in safe mode and VGA mode. As a temporary fix
I ran a repair install and created another user account, this new user
acount will boot normaly for a few days then do the same thing the original
user account does. Any suggestions?

 

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see if you power configuration
settings are set to power down
the screen after a certain amount
of time.

if not then you might want
to contact dell as your laptop
may still be under warranty
for service.

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..

 

[Shawn Speelman]

Thanks for the suggestions so far, I have gone into settings and disabled
the monitor power off feature. So far all is working okay except that I
still cant log into my original account. So to clarify, if I log into my
original user account the screen still goes blank on start-up. If I do a
hard shut down and log into my second account that I created by using the
'repair' feature on the WinXP install disk all is well, for now.
So the real question I have is how can I at least recover all my settings
and such that were created in my original account if I cant log into that
account?
BTW, is there a more suitable newsgroup to post this to? Thanks All!

 

[Guest]

Hi Shawn, this is an experiment. Recently I had all sorts of problems with
IE7 and the last great big problem was a black scrren that I had to reformat
the harddrive. I have since read someone had created another account to get
around the problem. Apparently creating nother user account the file
mshtml.dll is reregistered, but that may be after earlier problems with IE7.
The problems were created by Adobe Flash Player.
If you go into your user account and open the
Windows folder - then open the
Windows32 folder - then open the
Macromedia folder ....do you see any Flash Player 6 files. If there is any
Flash Player6 files in there go here:

http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_14157&sliceId=2

Once I updated Flash player properly as per Adobe.com instructions all has
been well.