M
Martin Abernethy
I have Windows XP Pro with service pack 1 applied. The windows fax software
was installed from the Windows CD using add/remove windows components, and
is configured to send but not receive.
I can successfully send a single page fax, but when I attempt to send a
multi-page fax, only the first page is sent correctly. Subsequent pages
appear to be sent properly (no errors are reported by the sending Windows
fax software, or the receiving fax machine), but appear at the receiving fax
machine as completely blank pages. The windows 'preview fax' viewer shows
all pages correctly, and the file in the SentItems archive also shows all
pages correctly when viewed. The fax machine activity log shows that it has
received the correct number of pages without error. The only problem is that
there are no black dots after page 1.
Any ideas?
was installed from the Windows CD using add/remove windows components, and
is configured to send but not receive.
I can successfully send a single page fax, but when I attempt to send a
multi-page fax, only the first page is sent correctly. Subsequent pages
appear to be sent properly (no errors are reported by the sending Windows
fax software, or the receiving fax machine), but appear at the receiving fax
machine as completely blank pages. The windows 'preview fax' viewer shows
all pages correctly, and the file in the SentItems archive also shows all
pages correctly when viewed. The fax machine activity log shows that it has
received the correct number of pages without error. The only problem is that
there are no black dots after page 1.
Any ideas?