Blank Page - Source Content is there!

[Guest]

I have seen numerous postings related to blank pages in IE - I think I have a
slightly different variation. The problem occurs with a particular web site
in certain circumstances across multiple machines and IE versions. What
happens is that the site redirects me to a URL which shows up as blank in the
browser window, but if you view source the full html content is there and is
valid. From that point on, no content will ever display in that window! I
can type in a new URL in the address bar (www.cnn.com for example) and the
same thing will happen. If I open a new browser window or print the current
window it displays fine. It seems that IE has stopped rendering HTML content
in that window. Does anyone have any ideas what might be the cause? I can
provide details on the circumstances and the code involved.

Thanks.

 

[Robert Aldwinckle]

I have seen numerous postings related to blank pages in IE - I think I have a
slightly different variation. The problem occurs with a particular web site
in certain circumstances across multiple machines and IE versions. What
happens is that the site redirects me to a URL which shows up as blank in the
browser window, but if you view source the full html content is there and is
valid.

That symptom has several possible explanations.

From that point on, no content will ever display in that window!

The only time I have seen something similar was quite a while ago
with .png files not being rendered properly but then the whole task
was hung which also meant that new windows which were scheduled
to be opened under the same task couldn't appear either.

I can type in a new URL in the address bar (www.cnn.com for example) and the
same thing will happen. If I open a new browser window or print the current
window it displays fine. It seems that IE has stopped rendering HTML content
in that window. Does anyone have any ideas what might be the cause?

Try doing some diagnosis to refine your symptom description.
E.g. activate maximum prompting using the Security tab,
temporarily disable all image rendering (uncheck Show Pictures),
Etc.

I can
provide details on the circumstances and the code involved.

Thanks.

HTH

Robert Aldwinckle
---

 

[Guest]

A few points that might help pinpoint the problem:

1) New windows launched from this browser (via client-side script) do
display properly.

2) The problem seems to be related to an ActiveX control present in the
initial page. When I remove the activeX control I am unable to recreate the
problem. If I put it back in, I can recreate it relatively consistently.
This is an ActiveX control that we wrote ourselves so we can easilly insert
code for debugging purposes. I am not sure where to begin though...is there
something that an activeX control can do that will cause the browser to stop
rendering HTML content?

Please let me know if you have any ideas for the next step.
Thanks again for your response.
Ami

 

[Guest]

One other point that may be relevant - the problem only seems to occur when I
launch the URL by clicking on a link in a mail message in Outlook. If I copy
and paste the URL from the E-Mail it seems OK. I have tried this with
various versions of Outlook, including the Web based Mail and all seem to
have the problem.

Perhaps I should post this to another newsgroup - any suggestions.
Hope this helps,
Ami

 

[Guest]

I ended up calling Microsoft Support and eventually we determined that the
problem was related to the ActiveX control on the page and that it was a
Single Threaded application and as of IE 4.0 it is required to be at least
Apertment Threaded. That seemed to have solved the problem.

Thanks for your assistance.