Blank email attachment of email.

[IT Boy]

Hi,

Got email with attachment containing blank attach message ? How to resolve
this issue. Using Outlook 2002 with Exchange 2003 SP2, sender possibility
using newer version of office and exchange. I had hear is a setting on the
sender email server that is causing this to happen. What recommendations is
to be set on sender server?

Thank in advance,

S.

 

[Oliver Vukovics]

Hi IT boy

maybe the "attachment" is in the list of "blocked" attachments on the sender
site or on your site.

Have a look on this site:

"How to configure Outlook to block additional attachment file name
extensions"
http://support.microsoft.com/kb/837388/en-us

If they send you a ".zip" or a winrar file, does this works?

 

[IT Boy]

Thank you for responding.
No I don't thing is Outlook blocking it, because I had try getting another
member from our office sending me a attach email message e.g. a message with
a .msg as attachment without problem.

Thank,

S.

 

[Diane Poremsky]

define "blank attach message" - it could be antivirus or antispam software
removing attachments, content manager removing it per company policy, a
messed up winmail.dat.... probably a few things I'm missing.

 

[Diane Poremsky]

it's not blocked in outlook- you'd see a warning message if it was. Mire
likely is one of the servers is blocking or removing it. Have the sender
send it as an attachment to plain text message - if they are using RTF it
may be getting deleted.

 

[IT Boy]

Thanks,
The attach .msg according to the sender it contain a normal type in message
only.
So I think antivirus and antispam is out.

S.

 

[Oliver Vukovics]

Hi Diane,

it's not blocked in outlook- you'd see a warning message if it was.

Yes, but not every user registrate this message or post this information.
;-)

You ask for "define "blank attach message", so you made the same experiences
about "descriptions".

My email is "empty" is not the same as "I do not see anything". ;-)

This was the reason why I asked for.

--
Oliver Vukovics
Share your Outlook PST files without Exchange: Public ShareFolder
Synchronisation for Outlook and Exchange: Public SyncTool
http://www.publicshareware.com

 

[Oliver Vukovics]

Hi S.,

are you using any "Outlook add.ins"?

Using Outlook 2002 with Exchange 2003 SP2

Have a look to: "Tools | Options | Further | Advanced Options | Add-In
Manager or COM Add-Ins.

What add-ins were in the lists?

Any spam or virus protection software?

 

[IT Boy]

Oliver,
Thank for replying.
No add ins..
Mcfee antivirus desktop and server .
Yes Spam server, but I been asking they say it will not take part of an
email out and will take the whole one.
I had hear that it may be the email left the sender with an empty message as
a attachement, becuase their email system take it off by antivirus or spam
software.

S.