Bizarre Win2000 OS problem

G

Guest

I have two bootable hard drives, both have Win2000 installed.
I have 2 external hard drives attached to the computer, a Maxtor and a
Western Digital.
When I boot off of the first (C) drive the computer crashes with the BSOD
message: NO_MORE_IRP_STACK_LOCATIONS

When I boot of the second (D) drive, no problems at all.

If I replace the Western Digital drive with another Maxtor external drive, I
can boot off the first (C) drive with no problem, and the second as well.

In summary, there seems to be something about the first Win2000 OS that is
crashing the computer, but only when a Western Digital external drive is used.
(Actually, I get the same problem with a digital camera hooked up to the USB
port as well)

Any ideas? Reinstalling the OS on the first drive isn't what I'd like to hear.

please send responses to middle076 at yahoo dot com
Thanks!
 
A

Adam Joseph Cook

I have two bootable hard drives, both have Win2000 installed.
I have 2 external hard drives attached to the computer, a Maxtor and a
Western Digital.
When I boot off of the first (C) drive the computer crashes with the BSOD
message: NO_MORE_IRP_STACK_LOCATIONS

When I boot of the second (D) drive, no problems at all.

If I replace the Western Digital drive with another Maxtor external drive, I
can boot off the first (C) drive with no problem, and the second as well.

In summary, there seems to be something about the first Win2000 OS that is
crashing the computer, but only when a Western Digital external drive is used.
(Actually, I get the same problem with a digital camera hooked up to the USB
port as well)

Any ideas? Reinstalling the OS on the first drive isn't what I'd like to hear.

please send responses to middle076 at yahoo dot com
Thanks!


Hey Middle076,

Try this link for information related to this stop error:

http://msdn.microsoft.com/library/default.asp?url=/library/en-us/w2kmsgs/1168.asp

Like all Windows stop errors, they are very difficult to diagnose
without an intimate knowledge of the workstation's immediate history
(with regard to software and hardware changes). However, this appears
to be hardware based. If you installed any new hardware since your
last successful boot, uninstall it. From the looks of this error you
should be able to boot in Safe Mode. Uninstall any drivers that are
not configuraed properly or you have very recently added. The USB
digital camera, when plugged in, is probably committing the offense
described in the "Explaination" section of the above link.

Hope this helps.

--Adam Joseph Cook, Mechanical Engineer
 
G

Guest

Thanks for the lead. I've seen that MS note before.
I'm wondering how I can troubleshoot the error by having Windows
incrementally load the drivers until the system crashes. Then I'd know which
one is the culprit.

When I boot in Safe Mode the external drives don't appear. I tried using
MSconfig to disable the processes, drivers,etc. but never had any luck
finding out the problem.

The problem doesn't seem to be the drivers for the WD hd or the digital
camera since they don't cause any problem with the other bootable drive.
Maybe there's a driver being loaded on the first drive that is causing the
crash.

Any more ideas?
 
D

DL

If I understand you correctly, the problem occurs when an external drive is
connected and you boot up;
That being said, assuming a usb external, I dont believe that they are
really designed to be connected when you boot. If you use the safely
disconnect procedure, remove the usb connection, reboot then connect I guess
all is ok
This may be a specific win2k problem/feature
Perhaps check for bios and chipset updates, sometimes these overcome this
problem.
 
G

Guest

I don't have any problem when I boot off the other drive, so it's not a BIOS
problem as both drives share the same motherboard. I think it must be a
conflicting driver problem, but I don't know how to isolate it.
 

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