BitLocker Recovery not working on Lenovo T60

G

Guest

I have been able to make BitLocker work with the TPM on a Lenovo Thinkpad T60.
BUT I am running into problems when I try to do a BitLocker recovery. In
order to test the recovery, I inactivated the TPM in the BIOS utility and as
expected BitLocker prompts me for the recovery password. It seems to accept
the password and seems like windows is booting but it crashes with a blue
screen after a few seconds. I tried safe mode and it seems it fails right
after loading "crcdisk.sys" .
Has anyone seen symptoms like this ?
 
J

Jamie Hunter [MS]

The fact that it got even as far as loading the drivers means the recovery
portion worked. The reason why it crashed is directly related to the TPM
being deactivated. We've hit this bug internally, understand the cause, and
working with Lenovo to figure out the right solution.
 
G

Guest

Thanks for the reply Jamie. Just curious if you know already if the
potential bug fix is going to be a BIOS update/driver update so that I can
keep an eye out for it.

Jamie Hunter said:
The fact that it got even as far as loading the drivers means the recovery
portion worked. The reason why it crashed is directly related to the TPM
being deactivated. We've hit this bug internally, understand the cause, and
working with Lenovo to figure out the right solution.
--
Jamie Hunter [MS]

sandeep said:
I have been able to make BitLocker work with the TPM on a Lenovo Thinkpad
T60.
BUT I am running into problems when I try to do a BitLocker recovery. In
order to test the recovery, I inactivated the TPM in the BIOS utility and
as
expected BitLocker prompts me for the recovery password. It seems to
accept
the password and seems like windows is booting but it crashes with a blue
screen after a few seconds. I tried safe mode and it seems it fails right
after loading "crcdisk.sys" .
Has anyone seen symptoms like this ?
 
J

Jamie Hunter [MS]

I wish I could, but it's too early to say right now.
Workaround is to use either of the other two options offered by the BIOS
(fully on, or fully off).
--
Jamie Hunter [MS]

sandeep said:
Thanks for the reply Jamie. Just curious if you know already if the
potential bug fix is going to be a BIOS update/driver update so that I can
keep an eye out for it.

Jamie Hunter said:
The fact that it got even as far as loading the drivers means the
recovery
portion worked. The reason why it crashed is directly related to the TPM
being deactivated. We've hit this bug internally, understand the cause,
and
working with Lenovo to figure out the right solution.
--
Jamie Hunter [MS]

sandeep said:
I have been able to make BitLocker work with the TPM on a Lenovo
Thinkpad
T60.
BUT I am running into problems when I try to do a BitLocker recovery.
In
order to test the recovery, I inactivated the TPM in the BIOS utility
and
as
expected BitLocker prompts me for the recovery password. It seems to
accept
the password and seems like windows is booting but it crashes with a
blue
screen after a few seconds. I tried safe mode and it seems it fails
right
after loading "crcdisk.sys" .
Has anyone seen symptoms like this ?
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top