Bad HDD?

V

Vin

hey,

i got a couple of "The device, \Device\Harddisk0\D, has a bad block"
eventlog entries in the past 24 hrs -- checked status using HDD Health (a
SMART monitoring utility) and it showed 4 reallocated sectors in Extended
Info tab, although the value of "Reallocated Sector Count" in the SMART
status tab is still at 100 (threshold for my drive is 36).

CHKDSK /R doesnt show any problems either.

My question is: the drive (a seagate 40gb) is still under warranty, so could
i RMA it or is block re-allocation quite normal with today's hard disks?

best,
vin
 
A

Arno Wagner

In comp.sys.ibm.pc.hardware.storage Vin said:
i got a couple of "The device, \Device\Harddisk0\D, has a bad block"
eventlog entries in the past 24 hrs -- checked status using HDD Health (a
SMART monitoring utility) and it showed 4 reallocated sectors in Extended
Info tab, although the value of "Reallocated Sector Count" in the SMART
status tab is still at 100 (threshold for my drive is 36).
CHKDSK /R doesnt show any problems either.
My question is: the drive (a seagate 40gb) is still under warranty, so could
i RMA it or is block re-allocation quite normal with today's hard disks?

Usually yes. They do not need to be hard-errors, just errors
that needed more effort to recover from.

Errors in the SMART log do not mean the device is defective.
I have one Maxtor that had initially 28 errors, but has been
working fine for 18 months now without additional errors.

Keep a look on the reallocation coubnt (raw value if possible),
and if it steadily increases (had this with a drive damaget
in shipping recently) send it in for warranty replacement.

Same if you get OS errors when trying to read things.

Arno
 
S

Shep©

hey,

i got a couple of "The device, \Device\Harddisk0\D, has a bad block"
eventlog entries in the past 24 hrs -- checked status using HDD Health (a
SMART monitoring utility) and it showed 4 reallocated sectors in Extended
Info tab, although the value of "Reallocated Sector Count" in the SMART
status tab is still at 100 (threshold for my drive is 36).

CHKDSK /R doesnt show any problems either.

My question is: the drive (a seagate 40gb) is still under warranty, so could
i RMA it or is block re-allocation quite normal with today's hard disks?

best,
vin

My Maxtor has a fee low level drive diagnostic free for download
called,"PowerMax".
http://www.maxtor.com/en/support/downloads/powermax.htm
It works on other makes but check the Seagate site for one for yours
to be safe.

HTH :)



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F

Folkert Rienstra

Vin said:
hey,

i got a couple of "The device, \Device\Harddisk0\D, has a bad block"
eventlog entries in the past 24 hrs -- checked status using HDD Health (a
SMART monitoring utility) and it showed 4 reallocated sectors in Extended
Info tab, although the value of "Reallocated Sector Count" in the SMART
status tab is still at 100 (threshold for my drive is 36).

Your drive has several thousand of spare sectors, so obviously that counter
is serving as a kind of thermometer.
The number of blocks reasigned wasn't big enough to get the value to change
from 100 to 99.
CHKDSK /R doesnt show any problems either.

My question is: the drive (a seagate 40gb) is still under warranty, so could
i RMA it or is block re-allocation quite normal with today's hard disks?

Why would they design a drive to reassign sectors if this wasn't normal?
 
M

Mitochondrion

Normal wear and tear on the hard drives motors/spindle/platters/heads
does occur over time, and they are thinking of that, you wouldn't
want to throw out a drive because of 1 bad cluster, and they wouldn't
want to scrap every single one that came off the line with 1 lost
cluster or a few, it would amount to a few bytes maybe) I say if it
failing DON'T trust it...I've had too many bad times with failing
HD's in the past...I'm glad they make them alot better now.
 

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