Hi Chris--
Try the 4 Windows Advanced Options and your 5th option SrT (the Startup
Repair tool). I don't know the skinny on Trend and Vista so check that
after you get it repaired. I do know I've used Avast on every build of
Vista, and it works without a hitch. You can do a search on the Vista
general group for AV and you'll get a ton of good suggestions based on
people's longtime experience with AVs on Vista.
I am recommending to try the F8 advanced options first, which means to try
each listing on the menu Safe Mode, Safe Mode with Networking, Safe Mode
with Command, and then Last Known Good last there. One may work if another
does not. The first 3 or used as a vehicle to do a system restore. If you
cannot use these, try Last Known Good Configuration.
I don't use Safe Mode VGA for this. I have put every KB that contexts these
options here for you to look at if you need to.
1) I'd use the F8 options including the 3 safe modes (I'm omitting VGA for
this purpose) to try to system restore and I would use Last Known Good if
they don't work. I say 3 because sometimes one works when another will not.
If you use safe mode command, the command for system restore is:
%systemroot%\system32\restore\rstrui.exe
This approach in Vista is the same as in XP and is based on Chapter 28 of
the XP resource kit and will soon be adapted to the Vista Resource Kit. The
MSKB that outlines this is here--yes it has XP in the title but these
options are available in Vista and I want you to try them first:
Resources for troubleshooting startup problems in Windows XP [and Vista]
http://support.microsoft.com/default.aspx?scid=kb;en-us;308041&Product=winxp
A description of the Safe Mode Boot options in Windows XP
http://support.microsoft.com/kb/315222/
Screenshot of the F8 Windows Advanced Options Menu
http://www.computerhope.com/issues/chsafe.htm#02
Unable to get into Safe Mode
http://www.computerhope.com/issues/ch000750.htm
How to Use System Restore from a Command Prompt
http://support.microsoft.com/kb/279736/en-us
How to start your computer by using the Last Known Good Configuration
feature in Windows XP
http://support.microsoft.com/kb/307852/en-us
2) If these 4 options don't work, you can try a new way to fix Vista, called
Startup Repair which is part of a platform in Vista called Windows Repair
Environment or Win RE.
I'm going to tell you what it can do>going to give you the step by step>
and you have no downside for trying it.
What It Can Do:
If you run Win RE's Startup Repair in Vista, it will try to check and repair
the following and we're taking about under three minutes usually when it
works which is often: (this is not a complete list but a list of major tasks
it can perform):
Registry Corruptions
Missing/corrupt driver files (you don't have to guess here--it looks at all
of them
Missing/corrupt system files (disabled in Beta 2 as is System File Checker
but present newer builds)
Incompatible Driver Installation
Incompatible OS update installations
Startup Repair may offer a dialogue box to use System restore.
How to Use Startup Repair:
***Accessing Windows RE (Repair Environment):***
1) Insert Media into PC (the DVD you burned)
2) ***You will see on the Vista logo setup screen after lang. options in the
lower left corner, a link called "System Recovery Options."***
Screenshot: System Recovery Options (Lower Left Link)
http://blogs.itecn.net/photos/liuhui/images/2014/500x375.aspx
Screenshot: (Click first option "Startup Repair"
http://www.leedesmond.com/images/img_vista02ctp-installSysRecOpt2.bmp
3) Select your OS for repair.
4) Its been my experience that you can see some causes of the crash from
theWin RE feature:
You'll have a choice there of using:
1) Startup Repair
2) System Restore
3) Complete PC Restore
________________________________________________
Good luck,
CH
