AVG Won't Install Because ...

[W. eWatson]

.... it has detected another AV package. I have no idea what the other
package is. I did remove Norton Security Scan yesterday via the Control
Panel Add/Remove. As far as I know there are no other AV programs. How would
I know? AVG didn't give me a clue.
--
W. eWatson

(121.015 Deg. W, 39.262 Deg. N) GMT-8 hr std. time)
Obz Site: 39° 15' 7" N, 121° 2' 32" W, 2700 feet

Web Page: <www.speckledwithstars.net/>

 

[Kayman]

... it has detected another AV package. I have no idea what the other
package is. I did remove Norton Security Scan yesterday via the Control
Panel Add/Remove. As far as I know there are no other AV programs. How would
I know? AVG didn't give me a clue.

Removing Norton via Add/Remove Programs is insufficient.

Run Norton's removal tool, reboot, then try to install AVG (or even better
Avira's AntiVir). You *may* have to re-install Norton prior using its
removal tool.

The Norton Removal Tool uninstalls all Norton
2009/2008/2007/2006/2005/2004/2003 products, Norton 360 and Norton
SystemWorks 12.0 from your computer.
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

Good luck

 

[1PW]

... it has detected another AV package. I have no idea what the other
package is. I did remove Norton Security Scan yesterday via the Control
Panel Add/Remove. As far as I know there are no other AV programs. How
would I know? AVG didn't give me a clue.

You might need to remove the last vestiges of the Norton software:

<http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039>

After you've run the Norton Removal Tool, try to install AVG again and
update this thread with your progress.

Best wishes,

Pete

 

[W. eWatson]

Removing Norton via Add/Remove Programs is insufficient.

Run Norton's removal tool, reboot, then try to install AVG (or even better
Avira's AntiVir). You *may* have to re-install Norton prior using its
removal tool.

The Norton Removal Tool uninstalls all Norton
2009/2008/2007/2006/2005/2004/2003 products, Norton 360 and Norton
SystemWorks 12.0 from your computer.
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

Good luck

Thanks for the tip.
I hope I don't have to re-install Norton. I don't have the Norton Security
Scan. I had been using some other form of Norton, which had expired over a
year ago. NSS got installed when I fired up Norton again, and it installed NSS.

--
W. eWatson

(121.015 Deg. W, 39.262 Deg. N) GMT-8 hr std. time)
Obz Site: 39° 15' 7" N, 121° 2' 32" W, 2700 feet

Web Page: <www.speckledwithstars.net/>

 

[W. eWatson]

You might need to remove the last vestiges of the Norton software:

<http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039>

After you've run the Norton Removal Tool, try to install AVG again and
update this thread with your progress.

Best wishes,

Pete

My question here is what should I choose from the list? I'm not sure which
year was associated with the Norton s/w I had. Note my response to the
fellow about you about the Norton Security Scan 'replacement'. Ah, I see I
had NAV 2007. I just found the container. Anyway, I'll wait for a response.

As I recall NAV 2007 burped on me once, and I disabled it. That was around
the time we were getting DSL, and I had no interest in using it any longer
anyway.

--
W. eWatson

(121.015 Deg. W, 39.262 Deg. N) GMT-8 hr std. time)
Obz Site: 39° 15' 7" N, 121° 2' 32" W, 2700 feet

Web Page: <www.speckledwithstars.net/>

 

[W. eWatson]

My question here is what should I choose from the list? I'm not sure
which year was associated with the Norton s/w I had. Note my response to
the fellow about you about the Norton Security Scan 'replacement'. Ah, I
see I had NAV 2007. I just found the container. Anyway, I'll wait for a
response.

As I recall NAV 2007 burped on me once, and I disabled it. That was
around the time we were getting DSL, and I had no interest in using it
any longer anyway.

Great. I see I need my Norton account to get the download. I can't get to it
from the Norton s/w, since it's gone. Well, I'll look around the Norton site.

--
W. eWatson

(121.015 Deg. W, 39.262 Deg. N) GMT-8 hr std. time)
Obz Site: 39° 15' 7" N, 121° 2' 32" W, 2700 feet

Web Page: <www.speckledwithstars.net/>

 

[W. eWatson]

Removing Norton via Add/Remove Programs is insufficient.

Run Norton's removal tool, reboot, then try to install AVG (or even better
Avira's AntiVir). You *may* have to re-install Norton prior using its
removal tool.

The Norton Removal Tool uninstalls all Norton
2009/2008/2007/2006/2005/2004/2003 products, Norton 360 and Norton
SystemWorks 12.0 from your computer.
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

Good luck

What does the (free?) version of Avira have that the free version of AVG
doesn't?

--
W. eWatson

(121.015 Deg. W, 39.262 Deg. N) GMT-8 hr std. time)
Obz Site: 39° 15' 7" N, 121° 2' 32" W, 2700 feet

Web Page: <www.speckledwithstars.net/>

 

[W. eWatson]

You don't need your Norton registration to download the removal tool.
They just assume you'll want to reinstall Norton at some future time,
and caution you to save the number. ha ha

Good. Thanks. I've now installed AVG. BTW, when I got to their account site,
I had to use my e-mail to have them send me either my password or
acknowledgment that I existed. Never got a reply. Gads. Did it twice.

I see various icons, Anti-virus, License, Anti-spyware, etc., as Active. I
hope that just means they are there but not doing anything yet until I tell
them to become engage in what they do. I see no way to turn them on. Help
isn't helping. How do I enable/disable them?

--
W. eWatson

(121.015 Deg. W, 39.262 Deg. N) GMT-8 hr std. time)
Obz Site: 39° 15' 7" N, 121° 2' 32" W, 2700 feet

Web Page: <www.speckledwithstars.net/>

 

[Kayman]

What does the (free?) version of Avira have that the free version of AVG
doesn't?

It's much less bloated.

 

[smlunatick]

Good. Thanks. I've now installed AVG. BTW, when I got to their account site,
I had to use my e-mail to have them send me either my password or
acknowledgment that I existed. Never got a reply. Gads. Did it twice.

I see various icons, Anti-virus, License, Anti-spyware, etc., as Active. I
hope that just means they are there but not doing anything yet until I tell
them to become engage in what they do. I see no way to turn them on. Help
isn't helping. How do I enable/disable them?

--
                                W. eWatson

              (121.015 Deg. W, 39.262 Deg. N) GMT-8 hr std.time)
               Obz Site:  39° 15' 7" N, 121° 2' 32"W, 2700 feet

                     Web Page: <www.speckledwithstars.net/>

The AVG statuses are there to show you "what" is running. You are
able to right-click on the individual options in order to set them
either enable/disabled.

Do not turn off the License module. AVG requires a "license" to
work. You are granted a "free" license and you can register or not.

 

[Barry Schwarz]

On Sun, 05 Apr 2009 10:42:20 -0700, "W. eWatson"

snip

Good. Thanks. I've now installed AVG. BTW, when I got to their account site,
I had to use my e-mail to have them send me either my password or
acknowledgment that I existed. Never got a reply. Gads. Did it twice.

I have never received a reply from AVG.

I see various icons, Anti-virus, License, Anti-spyware, etc., as Active. I
hope that just means they are there but not doing anything yet until I tell
them to become engage in what they do. I see no way to turn them on. Help
isn't helping. How do I enable/disable them?

For most of the components, there is no deactivation. If they are
green, they are active. AVG has apparently decided you would never
want to disable any of there tools.

 

[Randem]

Why would you want to install AVG just to disable it?

--
Randem Systems
Your Installation Specialist
The Top Inno Setup Script Generator
http://www.randem.com/innoscript.html
Disk Read Error Press Ctl+Alt+Del to Restart
http://www.randem.com/discus/messages/9402/9406.html?1236319938

Good. Thanks. I've now installed AVG. BTW, when I got to their account
site,
I had to use my e-mail to have them send me either my password or
acknowledgment that I existed. Never got a reply. Gads. Did it twice.

I see various icons, Anti-virus, License, Anti-spyware, etc., as Active. I
hope that just means they are there but not doing anything yet until I
tell
them to become engage in what they do. I see no way to turn them on. Help
isn't helping. How do I enable/disable them?

--
W. eWatson

(121.015 Deg. W, 39.262 Deg. N) GMT-8 hr std. time)
Obz Site: 39° 15' 7" N, 121° 2' 32" W, 2700 feet

Web Page: <www.speckledwithstars.net/>

The AVG statuses are there to show you "what" is running. You are
able to right-click on the individual options in order to set them
either enable/disabled.

Do not turn off the License module. AVG requires a "license" to
work. You are granted a "free" license and you can register or not.

 

[smlunatick]

Why would you want to install AVG just to disable it?

--
Randem Systems
Your Installation Specialist
The Top Inno Setup Script Generatorhttp://www.randem.com/innoscript.html
Disk Read Error Press Ctl+Alt+Del to Restarthttp://www.randem.com/discus/messages/9402/9406.html?1236319938







The AVG statuses are there to show you "what" is running.  You are
able to right-click on the individual options in order to set them
either enable/disabled.

Do not turn off the License module.  AVG requires a "license" to
work.  You are granted a "free" license and you can register or not.

Some software install processes will tell you to "turn off" the
antivirus prior to installing the software. It has been know, in the
past, that several antivirus systems will block several install
processes from correctly installing their files / settings.

 

[Randem]

In that case you should shut down the whole AV app not just some
components...

--
Randem Systems
Your Installation Specialist
The Top Inno Setup Script Generator
http://www.randem.com/innoscript.html
Disk Read Error Press Ctl+Alt+Del to Restart
http://www.randem.com/discus/messages/9402/9406.html?1236319938

Why would you want to install AVG just to disable it?

--
Randem Systems
Your Installation Specialist
The Top Inno Setup Script Generatorhttp://www.randem.com/innoscript.html
Disk Read Error Press Ctl+Alt+Del to
Restarthttp://www.randem.com/discus/messages/9402/9406.html?1236319938







The AVG statuses are there to show you "what" is running. You are
able to right-click on the individual options in order to set them
either enable/disabled.

Do not turn off the License module. AVG requires a "license" to
work. You are granted a "free" license and you can register or not.

Some software install processes will tell you to "turn off" the
antivirus prior to installing the software. It has been know, in the
past, that several antivirus systems will block several install
processes from correctly installing their files / settings.