AVG Free Edition not updating

H

History Fan

I have a desktop computer running XP Home SP2. I'm using Windows
Firewall, and my antivirus is AVG Free Edition version 6.

AVG is set to check for updates every morning at 10:01am ET, and if
not successful, to try again a day later. The "User confirms Dial-Up
connection" is unchecked because I have a cable modem.

This morning at 10:29am, I checked to see if AVG had updated itself.
Nothing. So I figured no new updates had been released that day. But just
out of curiosity I clicked the "update now" button and new files were
downloaded. It's possible those new files were released after 10:01am, but
I suspect something isn't configured properly. Do I need to open up Windows
Firewall's Exception list and manually add AVG to the list? I didn't have
to do this with eTrust EZ Antivirus.
 
M

Mike Hunt

I have a desktop computer running XP Home SP2. I'm using Windows
Firewall, and my antivirus is AVG Free Edition version 6.

AVG is set to check for updates every morning at 10:01am ET, and if
not successful, to try again a day later. The "User confirms Dial-Up
connection" is unchecked because I have a cable modem.

This morning at 10:29am, I checked to see if AVG had updated itself.
Nothing. So I figured no new updates had been released that day. But just
out of curiosity I clicked the "update now" button and new files were
downloaded. It's possible those new files were released after 10:01am, but
I suspect something isn't configured properly. Do I need to open up Windows
Firewall's Exception list and manually add AVG to the list? I didn't have
to do this with eTrust EZ Antivirus.


Could it be the difference in your time zone and the one from which
the update originates from?
 
M

Mark

Mike Hunt said:
Could it be the difference in your time zone and the one from which
the update originates from?

I'm seeing the same thing here. Auto update set up the same way and AVG is
still showing Virus Database: 516 Release Date 9/24/04. I expect that
there have been at least 2 or 3 updates since then. Usually I'd check for
updates manually anyway, but I've been waiting it out a bit to see if auto
update would do its thing.
 
S

Shane

Mark said:
I'm seeing the same thing here. Auto update set up the same way and AVG is
still showing Virus Database: 516 Release Date 9/24/04. I expect that
there have been at least 2 or 3 updates since then. Usually I'd check for
updates manually anyway, but I've been waiting it out a bit to see if auto
update would do its thing.

One yesterday (or the day before, perhaps) and one today. It's on 518 now.


Shane
 
H

History Fan

I uninstalled AVG Free Edition today and went back to eTrust EZ
Antivirus. It updates on it's own with no problem....at least on my
computer.
 
S

Shane

It's only a few days ago I said on one of the WinME groups I was confident
EZ AV was a better product than AVG, but that with Safe Hex AVG is good
enough. It comes down to how much manual operation you care for. I don't
really know about AVG's auto-updating as I've never used it in the couple of
years I've been an AVG user. Apart from the glitch a couple of months or so
back, manually updating has always been simplicity itself. But, I have
trouble delegating, which is probably why I don't auto-update. I don't trust
anyone else with security. I ought to be able to, but there it is.


Shane
 
M

Mark

Shane said:
One yesterday (or the day before, perhaps) and one today. It's on 518 now.
Auto updated this morning (9/29) from 516 dated 9/24 to 518 dated 9/28.
 

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