G
Guest
I'd like to set up a rule where the subject line of new messages are modified
automatically. Specifically to remove extra information from the subject
line. Reason for doing this is to group my message by subject. However,
because of extra information, the grouping does not work properly.
A typical subject line looks like this:
Ticket #3224 Entered By user (user,Open,3,"Shipping test harness should d ..")
I'd like new messages that arrive to have the subject line automatically
modified to:
Ticket #3224
So basically all the stuff after the "#3224" is removed. "#3224" is the
ticket number in our bug tracking system. The number is unique for each
ticket number.
How do I do this? Thanks for your help!
automatically. Specifically to remove extra information from the subject
line. Reason for doing this is to group my message by subject. However,
because of extra information, the grouping does not work properly.
A typical subject line looks like this:
Ticket #3224 Entered By user (user,Open,3,"Shipping test harness should d ..")
I'd like new messages that arrive to have the subject line automatically
modified to:
Ticket #3224
So basically all the stuff after the "#3224" is removed. "#3224" is the
ticket number in our bug tracking system. The number is unique for each
ticket number.
How do I do this? Thanks for your help!