Automatic Receipt of e-mails

[Al Johnson]

I have always gotten my e-mails automatically until December 5th. All of a
sudden my e-mails stopped automatically coming in. Now I have to go to
Send/Receive and click on my e-mail address to get my messages. Does anyone
know what is happening? My option says to automatically receive and check
for new messages every 5 minutes. Stumped. Al Johnson

 

[Gary VanderMolen]

That type of problem is usually caused by interference from a non-
compatible antivirus program. Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

If no improvement after disabling email scanning, consider upgrading
to Windows Live Mail, because it is less prone to suffering bad effects
from overly intrusive antivirus programs:
http://download.live.com/wlmail