Auto name resolution - can't use first name

[Ryan]

We want to be able to type in the first few letters of a person's first
name when addressing Outlook mail. This doesn't appear to work in
Outlook 2003.

Environment:
Exchange 2003
Outlook 2003
Names are stored Last Name, First Name in GAL
Outlook-->Automatic Name Checking is enabled
Outlook-->Suggest Names while completing To,CC,BCC Fields is enabled


Procedure:
Send a message to an internal user - Alan Jones
([email protected]) - address is in GAL
1) Create a new message
2) In the TO: field, start typing a users first name ("alan")
3) Outlook cannot resolve the name (if I tab off the field or do a
CTRL+k)- it can resolve "ajones" or "jones" however.

I can confirm this works in Outlook XP.

Is there something I'm missing, or did Outlook 2003 dump this feature?

Ryan Tetzlaff

 

[Brian Tillman]

Procedure:
Send a message to an internal user - Alan Jones
([email protected]) - address is in GAL
1) Create a new message
2) In the TO: field, start typing a users first name ("alan")
3) Outlook cannot resolve the name (if I tab off the field or do a
CTRL+k)- it can resolve "ajones" or "jones" however.

Seems to work for me (sort of). I enter "John" and press CTRL-K and I see
GAL listings where "John" occurs in the last name, first name, and even the
Office field. I do not see ALL the names containing "John" in them,
however. For example, with my own name, I see four selections: two people
whose last name is "Brian", one person whose last name contains the string
"brian" and one person whose first name is "Brian", but my name isn't in
that list at all, even though I know I'm in the GAL.

 

[Randy]

Ryan,

Many, many people use the terms autoresolution and autocompletion
interchangeably. Your description seems to indicate to me that you too may
be doing this.

Please review the documents found at:
http://www.ingressor.com/autocompletetips.htm as it may provide some
clarification. This is just about everything that we know about
autocompletion. Autoresolution is more straight forward.

Randy