Auto Dialler

[David]

Hi,

My next question regarding the database application I am building is
regarding the Auto Dialler feature. We have forms that have customers
telephone numbers which we would like to dial from within the database using
installed TAPI software. So far I have been able to add a call button to the
form however when I click on it, the dialler asks for the number to call and
has entered the ID of the record in to the dialler box. I need the dialler
box to pick up the telephone number in telephone number box.

On clicking the button it calls a macro however the macro does not tell the
dialler which field to pick up!

Any ideas?

 

[Clifford Bass]

Hi David,

I am not familiar with that. Is this an add-in? From Microsoft or
someone else? But maybe if you post your code and more details, someone
could help.

Clifford Bass

 

[David]

Played around and figured it out. Just to answer Clifford's question, Auto
Dialler is a function within Access, add a button with a miscellaneous
category and Auto Dialler as option. This a button with an on click macro
event. When the button is click it opens a dialler with the telephone number
populated (user must select the field with the telephone number for the
dialler to populate with that number) when the user clicks dial the dialler
uses the phone dialler in windows to make the call which can be programmed
to use a TAPI program to work with a PBX.

 

[Clifford Bass]

Hi David,

Learn something new. Thanks!

Clifford Bass