G
Guest
ry these Knowledge Base articles:
Hi,
Sorry about not giving you enough info in the reply! I'm running XP pro, with SP1 and all the security updates except SP2 (don't get me started!). Anyways, my pc won't shut down. Goes through all the motions, but then starts right back up. No error messages (I can see) and I don't have Roxio loaded.
You told me to visit http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q320299 -
Windows XP Restarts Unexpectedly or Restarts When You Shut Down the
Computer
and http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q311806 -
Windows XP Restarts When You Try to Shut Down Your Computer
but I already have, and done it all, but it's still not shutting down properly. I've had a further poke around the MSN site, but haven't found anything really that suits my problem.
I've loaded all drivers on my pc (except my 56k modem as I don't have the disc and I'm not sure what make it is :-( I've had this problem before, but it sorted itself out before. This time, no such luck. Anyone that can help, I'd be very greatful.
Thanks!
Trig
Hi,
Sorry about not giving you enough info in the reply! I'm running XP pro, with SP1 and all the security updates except SP2 (don't get me started!). Anyways, my pc won't shut down. Goes through all the motions, but then starts right back up. No error messages (I can see) and I don't have Roxio loaded.
You told me to visit http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q320299 -
Windows XP Restarts Unexpectedly or Restarts When You Shut Down the
Computer
and http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q311806 -
Windows XP Restarts When You Try to Shut Down Your Computer
but I already have, and done it all, but it's still not shutting down properly. I've had a further poke around the MSN site, but haven't found anything really that suits my problem.
I've loaded all drivers on my pc (except my 56k modem as I don't have the disc and I'm not sure what make it is :-( I've had this problem before, but it sorted itself out before. This time, no such luck. Anyone that can help, I'd be very greatful.
Thanks!
Trig