Attempting to restore Windows Mail information from OneCare backup

[Charlie]

I have a OneCare service request number but they were unable to help with
this other than verifying that my backup was restoring properly to my
system. However, I cannot load those restored emails and contacts back into
Windows Mail (on Vista).

My service request number is: 1084319985

The number the OneCare customer service agent gave me does not seem to have
anyone answering it: (800) 892-5234

Is there an easy way to get these restored files back into Windows Mail once
they have been restored to the Vista file system?


thanks,

Charles McDonald

 

[Charlie]

Ok, looks like I just answered my own question.

I was also confused about OutLook Express vs. Windows Mail in Vista.

When I selected Windows Mail 7 from the Import list the import worked pretty
well. Though it looks like I'll need to go through it to see what exactly
happened.

Now, when I clicked on Help About, it did not say Windows Mail 7 and I saw
my version number was 6.0.6000.16386 and I presumed Outlook Express 6.

Seems like this confusion is common and could be cleared up by a more
visible indication of which version Windows Mail really is, like indicating
7 somewhere in the Help About screen.

Regards,

Charlie

 

[Gary VanderMolen]

That "7" is a bug in Windows Mail. Microsoft will not fix or
update Windows Mail since that product has been replaced
by Windows Live Mail: http://get.live.com/wlmail/overview