attachments

W

Wayne

I'm unable to receive attachments. I get a message on
outlook express saying "OE has removed access to unsafe
documents" I know the document is safe. Pls help
 
R

Ramesh [MVP]

If you are sure that the attachment is safe to download or open, use the following method:

Turn off the Do not allow attachments to be saved or opened that could potentially be a virus option:

Start Outlook Express.
On the Tools menu, click Options.
Click the Security tab, click to clear the Do not allow attachments to be saved or opened that could potentially be a virus check box under Virus Protection, and then click OK.

329570 - Cannot Open E-Mail Attachments in Outlook Express After You Install SP1:
http://support.microsoft.com/?kbid=329570


--
Ramesh - Microsoft MVP
http://www.mvps.org/sramesh2k



I'm unable to receive attachments. I get a message on
outlook express saying "OE has removed access to unsafe
documents" I know the document is safe. Pls help
 
B

brackenburn

Hi Wayne,

In OE / TOOLS / OPTIONS / SECURITY / UNcheck "Do not allow
attachments................." / APPLY / OK.
Keep your Anti-virus program updated...........

Good Luck.
Andy I.
 

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