Attachments with long filenames

[Guest]

We are using Outlook 2002 on a Windows XP Pro machine. All Office updates /
Outlook updates have been installed. We recently began having a problem
where we can not open or save *.DOC attachments with long filenames.

For example:
When we try to view, open or save a file with the name
"Marcus Replenishment Form - Initial State.doc", we receive the following
error:

"Can't create file: Marcus Replenishment Form - Initial State.doc. Right
click the folder you want to create the file in and then click properties on
the shortcut menu to check your permissions."

The user is an administrator on the machine and has full access to all
directories.

I was able to open and save the file on another machine. I save the file as
"marcus.doc", resent the document as an attachment and the user could open,
save, etc the file.

Is there something with long filenames?
Has anyone else seen this problem?

HELP

 

[Chuck Davis]

-----Original Message-----
We are using Outlook 2002 on a Windows XP Pro machine. All Office updates /
Outlook updates have been installed. We recently began having a problem
where we can not open or save *.DOC attachments with long filenames.

For example:
When we try to view, open or save a file with the name
"Marcus Replenishment Form - Initial State.doc", we receive the following
error:

"Can't create file: Marcus Replenishment Form - Initial State.doc. Right
click the folder you want to create the file in and then click properties on
the shortcut menu to check your permissions."

The user is an administrator on the machine and has full access to all
directories.

I was able to open and save the file on another machine. I save the file as
"marcus.doc", resent the document as an attachment and the user could open,
save, etc the file.

Is there something with long filenames?
Has anyone else seen this problem?

HELP

Try using the underscore_ instead of the dash -.

 

[Lanwench [MVP - Exchange]]

We are using Outlook 2002 on a Windows XP Pro machine. All Office
updates / Outlook updates have been installed. We recently began
having a problem where we can not open or save *.DOC attachments with
long filenames.

For example:
When we try to view, open or save a file with the name
"Marcus Replenishment Form - Initial State.doc", we receive the
following error:

"Can't create file: Marcus Replenishment Form - Initial State.doc.
Right click the folder you want to create the file in and then click
properties on the shortcut menu to check your permissions."

The user is an administrator on the machine and has full access to all
directories.

I was able to open and save the file on another machine. I save the
file as "marcus.doc", resent the document as an attachment and the
user could open, save, etc the file.

Is there something with long filenames?
Has anyone else seen this problem?

HELP

Are you able to create a Word document with a similarly long file name and
save it to your hard drive on this computer?

 

[Brian Tillman]

Try using the underscore_ instead of the dash -.

I don't see how that will help.