attachments do not go out

[j0hann0]

Hi All

Using MS Outlook a related company has a weird problem ... They us Windows
XP on the workstations, and Windows 2003 server on the server .....
When sending out email with attachments, we are mainly talking here about
word and excel documents, the attachments show up in the "send items" folder
of sender... the recipient does not see any attachments whatsoever when
receiving the email ... now i know some files do not show up in MSOutlook
( like .exe, .vbs and a few more ) .... so i asked to send out a word
document that is renamend as a .zip file ... to no avail ....
also i do not see any attachment using MS OE ..... my conclusion is that
the problem is with sending out the attachment, othere workstations on the
LAN send out attachments without a problem .....

Anyone has an idea what can be the reason for this to happen ??


greets Johan , the Netherlands

 

[Vince Averello [MVP-Outlook]]

Have you double checked what mail format you're using? Make sure it's not
Rich Text Format. Try Plain Text or HTML instead

 

[j0hann0]

Vince ,




thank you so very much ... this has caused us severe headaches and now it
is solved .... you are great !! i love these newsgroups....

now i do not want to overask, but do you have any idea what causes an
attachment , a word document , to open very slow when you want to open it
from within outlook ... it takes a miute sometimes, while if i safe the
file to disk it opens straight away ... the system is a fast P4 so that
is not the problem , the problem truly is only in outlook which takes very
long to open the file when you click "open" on the paperclip....


TIA , and again thanks for your quick and correct reply on the first
question