Attachments being displayed as encoded rather than as an attached document?

[jeremy]

Hi folks

Strange problem which we cannot undersstand and I would really like
some pointers. A system (not MS Exchange - emails are generated from a
unix server) produces an e-mail with a document attached - may be MS
Word or HTML as examples - and when those e-mails are sent to me or
another user, we see the e-mail content plus the icons for the
attached files. But some other users see what I believe to be BASE64
encoded content in the body of the e-mail. This is the same e-mail and
yet two recipients may see it differently. As far as I am aware the e-
mail clients are all Outlook 2000 or Outlook 2003. Could anyone
suggest what might cause the difference?

Note that if I forward the e-mail from my Outlook to another of these
users, they then *correctly* see the attachments.....

Thanks for any pointers.

 

[Brian Tillman]

Strange problem which we cannot undersstand and I would really like
some pointers. A system (not MS Exchange - emails are generated from a
unix server) produces an e-mail with a document attached - may be MS
Word or HTML as examples - and when those e-mails are sent to me or
another user, we see the e-mail content plus the icons for the
attached files.

Vista or XP?

 

[jeremy]

Vista or XP?

All clients are XP I believe.
Thanks.

 

[Brian Tillman]

All clients are XP I believe.

Frankly, I haven't heard of this before with XP. Can you typify any
differences betweeen the PCs that can see the messages properly and those
that cannot?

 

[jeremy]

Frankly, I haven't heard of this before with XP. Can you typify any
differences betweeen the PCs that can see the messages properly and those
that cannot?

Am awaiting a response onthis from the affected users - will get back
with details.

thanks