attachments are encoded

[Guest]

All attachments are being broken up into many e-mails and it appears to be
encding them into base 64 no matter what I set as my formate in outlook.

Here is a samples header:

Message-ID: <[email protected]>
MIME-Version: 1.0
Content-Type: multipart/mixed;
boundary="----=_NextPart_000_0000_01C667AD.B27C1FC0"
X-Priority: 3 (Normal)
X-MSMail-Priority: Normal
X-Mailer: Microsoft Outlook IMO, Build 9.0.2416 (9.0.2910.0)
Importance: Normal
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2869

This is a multi-part message in MIME format.

------=_NextPart_000_0000_01C667AD.B27C1FC0
Content-Type: text/plain;
charset="iso-8859-1"
Content-Transfer-Encoding: 7bit



------=_NextPart_000_0000_01C667AD.B27C1FC0
Content-Type: image/jpeg;
name="cards.jpg"
Content-Transfer-Encoding: base64
Content-Disposition: attachment;
filename="cards.jpg"

/9j/4AAQSkZJRgABAgEBLAEsAAD/wAARCAnrBDEDASIAAhEBAxEB/9sAhAAFAwMEAwMFBAQEBQUF
BgcNCAcHBwcQCwwJDRMQFBMSEBISFRceGRUWHBYSEhojGhwfICEiIRQZJSckICceISEgAQUFBQcG
Bw8ICA8gFRIVFSAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAg




I cannot get this to stop doing the encoding when using tools>format> in
Outlook

This is Outlook 2000 with windows xp

 

[Brian Tillman]

All attachments are being broken up into many e-mails and it appears
to be encding them into base 64 no matter what I set as my formate in
outlook.

Naturally. BASE64 is how ALL binary data is encoded for Internet mail.
However, If it's being broken up into multiple messags, however, there must
be a setting In Outlook 2000 IMO (whet you appear to be using) that allows
that and that can be disabled. I know Outlook Express has that ability and
I also know Outlook 2002 and 2003 do not, but I don't know about Outlook
2000 IMO.

 

[Guest]

Brian,

I assumed the base 64 is what is getting transmitted instead of the file.
How do you explain that what the person receives is the garbage that I show
in my example. That was just a snippet of the file that is transmitted. I
have uninstalled and reinstalled my Office 2000 and I still have the problem.

Rex

 

[Brian Tillman]

I assumed the base 64 is what is getting transmitted instead of the
file. How do you explain that what the person receives is the garbage
that I show in my example.

The receipient's mail client is having trouble with the structure of the
message. There is nothing obviously wrong with the headers you included in
your snippet. So, it could be their client has a problem or, perhaps, some
router between you and the person is damaging the message. Can you send the
message to yourself and examine it on your mail server using a web
interface? That can give you some indication whether or not your client
(i.e., Outlook 2000 IMO) is contributing to the problem. Also, as I said,
make sure Outlook's option (if, in fact, there is one - I don't have Outlook
2000 IMO installed anywhere to check) to split large messages into smaller
pieces is disabled.

 

[Guest]

Brian,

I didn't know this was happening unntil someone told me. If I send messages
out to myself or to my yahoo account they are messed up. When I use Yahoo to
send the same attachments to yahoo they are OK. When I send to my outlook
account they are OK. It only seems to mess up when I send them through
outlook -- web accounts are OK. I also checked the size limitation and it is
not set to limit sizes. This makes me wonder if it is my internet service
provider. What do you think?

Thanks for the help.

Rex

 

[Brian Tillman]

I didn't know this was happening unntil someone told me. If I send
messages out to myself or to my yahoo account they are messed up.
When I use Yahoo to send the same attachments to yahoo they are OK.
When I send to my outlook account they are OK. It only seems to mess
up when I send them through outlook -- web accounts are OK. I also
checked the size limitation and it is not set to limit sizes. This
makes me wonder if it is my internet service provider. What do you
think?

It could be, but it's not possible to say for sure. Were this happening to
me, I'd be in touch with the ISP and have them capture a message as I send
it and examine it for structure issues. Of course, that assumes the ISP's
support technicians are SMART enough to understand what you're asking them
to do. Some ISPs actually employ people who know what they're doing, but
not all do.

 

[Guest]

Well, I did go to my ISP and got a big runaround. They support Outlook
Express but not Outlook 2000. They said that the problem was with Outlook
and I should go to Mircrsoft for help. I guess I'll just have to use my
yahoo account when I have to send an attachment.

Rex