Assigned tasks and active content problem

[Guest]

I now am running Outllook 2003 on an XP machine. I have never had this
problem before, but now I am having assigned tasks problems.
I can assign tasks to others. The task shows in my task list as being
assigned. However, when they send updates I receive an email that says
"<This item contains active content. Open the item to read its content.>."
When I double click, or right click and then click open, the email is only
marked as read and NOTHING opens. And the tasks are not updated in my task
list. I tested this the other way - by sending a test task to myself from
someone else and I got the same active content message and was unable to open
it. What is going on?

 

[Judy Gleeson MVP Outlook]

Posted this 1/3/06:

Here's the latest from Microsoft for those of you with Task Assignment
problems. This is for situations where you cannot accept a Task, no updates
are sent etc.

It appears to be that update kb 892843 is not installed correctly.

Remove the update. If there are multiple copies installed, remove all
copies.

To remove the update:
Go to Add/Remove programs
Click the 'Show updates' checkbox
Find Microsoft Office 2003
Find the Update listed below as: Security Update for Outlook 2003 (KB
892843)
OLKINTLff
Then remove it

If this resolves the issue reinstall the update and attempt the install of
hotfix
913695 Description of the Outlook 2003 post-Service Pack 2 hotfix package:
January
23, 2006
<http://support.microsoft.com/default.aspx?scid=kb;EN-US;913695>


NOTE:
Uninstalling the update will NOT fix tasks that have already been received
but future tasks work.

Most cases appear to have at least 2 copies of the update installed.



Judy Gleeson [MVP Outlook]
Acorn Training and Consulting
www.acorntraining.com.au

Everyone - turn on your Advanced Toolbars and learn how to use the Field
Chooser and Group by Box!!

 

[Guest]

Dear Judy,

I could just Kiss YOU!!!

Removal worked. Tasks working fine! But I"m scared to death to REINSTALL the
update, as tasks funtionality is very important in my work. Perhaps after I
calm down.

Thank you so much for your help to the MS Outlook Community.

Sincerely,

Paul A. Bruni

Posted this 1/3/06:

Here's the latest from Microsoft for those of you with Task Assignment
problems. This is for situations where you cannot accept a Task, no updates
are sent etc.

It appears to be that update kb 892843 is not installed correctly.

Remove the update. If there are multiple copies installed, remove all
copies.

To remove the update:
Go to Add/Remove programs
Click the 'Show updates' checkbox
Find Microsoft Office 2003
Find the Update listed below as: Security Update for Outlook 2003 (KB
892843)
OLKINTLff
Then remove it

If this resolves the issue reinstall the update and attempt the install of
hotfix
913695 Description of the Outlook 2003 post-Service Pack 2 hotfix package:
January
23, 2006
<http://support.microsoft.com/default.aspx?scid=kb;EN-US;913695>


NOTE:
Uninstalling the update will NOT fix tasks that have already been received
but future tasks work.

Most cases appear to have at least 2 copies of the update installed.



Judy Gleeson [MVP Outlook]
Acorn Training and Consulting
www.acorntraining.com.au

Everyone - turn on your Advanced Toolbars and learn how to use the Field
Chooser and Group by Box!!

I now am running Outllook 2003 on an XP machine. I have never had this
problem before, but now I am having assigned tasks problems.
I can assign tasks to others. The task shows in my task list as being
assigned. However, when they send updates I receive an email that says
"<This item contains active content. Open the item to read its
content.>."
When I double click, or right click and then click open, the email is only
marked as read and NOTHING opens. And the tasks are not updated in my
task
list. I tested this the other way - by sending a test task to myself from
someone else and I got the same active content message and was unable to
open
it. What is going on?