Archiving outlook mail for Terminal service users

[Sherri Grezel]

I have several users that are using Terminal services to connect to our
server. I tried to step then thru archiving their email and I change the
location of the Archive to be resident in their Users folder instead of the C
drive. For some reason Terminal service users appear to be different then a
normal pc user and I need to be sure I am archiving the mail accurately
before I attempt this. What is the process to archive the email and can the
pst file actually be saved to their user directory folders?

 

[Roady [MVP]]

If that is a network location you are trying to archive to, then it is not a
supported configuration as only local pst-files are supported.

I would recommend using a server-level archiving solution or increasing
their mailbox space to a size that matches your company's mail retention
policy.

 

[Leonid S. Knyshov // SBS Expert]

I have several users that are using Terminal services to connect to our
server. I tried to step then thru archiving their email and I change the
location of the Archive to be resident in their Users folder instead of the C
drive. For some reason Terminal service users appear to be different then a
normal pc user and I need to be sure I am archiving the mail accurately
before I attempt this. What is the process to archive the email and can the
pst file actually be saved to their user directory folders?

I would disable archiving or indeed creation of any PSTs with group
policy on the TS server.

Note: I am slightly biased and have an intense dislike for the PST
archiving feature as I have to continually disable it for users who have
a panic attack when their old stuff is gone from the calendar.
--
Leonid S. Knyshov
Crashproof Solutions
510-282-1008
Twitter: @wiseleo
http://crashproofsolutions.com
Microsoft Small Business Specialist
Try Exchange Online http://bit.ly/free-exchange-trial
Please vote "helpful" if I helped you

 

[Sherri Grezel]

Can you explain how you would do a server-level archiving? I am not sure I
understand.

 

[Sherri Grezel]

How would a user archive their mail if they turn off the option to archive. I
would assume that the users mailbox would continue to grow and I don't want
that. What is a good solution for this?

 

[Leonid S. Knyshov // SBS Expert]

How would a user archive their mail if they turn off the option to archive. I
would assume that the users mailbox would continue to grow and I don't want
that. What is a good solution for this?

Archived mail has a tendency to get lost when workstations get swapped out.

I much prefer larger mailboxes to the headache of managing PSTs. There
are corporate archive solutions from 3rd parties. With cached Exchange
mode, the network overhead is insignificant after the initial sync.

Disk space is cheaper than the administrative cost of managing PSTs. I
have low file size limits for internal users and they must use
Sharepoint that's integrated into their Outlook for moving around large
files.

I generally have zero PSTs in almost all of my managed organizations.
--
Leonid S. Knyshov
Crashproof Solutions
510-282-1008
Twitter: @wiseleo
http://crashproofsolutions.com
Microsoft Small Business Specialist
Try Exchange Online http://bit.ly/free-exchange-trial
Please vote "helpful" if I helped you

 

[Sherri Grezel]

Well the issue that I have is that most of the third party company archiving
software if very expensive and we are a small company. I was advised that
even by archiving email, you are not actually reducing the size of the
database, but I find that if I archive the PST files the size of the users
mail boxes are actually decreasing in size. I guess for Terminal Service
users I will just allow their mail boxes to grow. Thank you for your
response.