Margie Bernard said:
Every time I disconnecting from IE6 I receive the following Application Error
Message: Exception EFreasError in module AVGTOO~1.dll at 0021FB2, cCannot
create file "C:\Documens and Settings\MargieB.Margie\Application
Data\AVGTOOLBAR\COMBOSEARCH.aes." Access is denied.
I believe AVG refers to my anti-virus protection. However, I have been using
this for over six-months and it is only within the past week that I have been
getting the above error message. Any help is appreciated.
1... Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .
Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.
= Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit or you can send them here in your next
post) and click [OK] to confirm your Changes.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Click on Advanced Tab and scroll down under the browsing option and uncheck
this box:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) and click Apply
then OK to close your IE Properties.
Scan for malware from here:
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm
Then Download AVG8 and save it on your dekstop as you will need it latwer.
http://free.avg.com/ww.download?prd=afe
Then disconnect from the internet and Uninstall AVG8 from your machine.
Reboot your machine and run disk cleanup, then run the AVG8 installation
backage you download and saved earlier on your desktop, this time try to
uncheck the option for AVG spyware toolbar.
HTH,
Let us know your progress.
nass
