Application error at start up and Norton launch

G

Guest

I get 3 error messages befor I can get into my account.They are ccAPP.EXE

PIFSvc.exe and osCheck.exe. Tere is also a problem launching Norton.Error
message is UISTUB.exe and it wont open at all. One of my sons has the same
problems in his user account.(he also uses mine so it may be something he
done).My other sons account is working perfectly with none of these problems.
If anyone can help I would be grateful.
Karen
 
D

DL

They are Norton files; it probably means you should uninstall Norton, then
reinstall it; or visit Symantec.com for advice
 
G

Guest

AIBBANKS said:
I get 3 error messages befor I can get into my account.They are ccAPP.EXE

PIFSvc.exe and osCheck.exe. Tere is also a problem launching Norton.Error
message is UISTUB.exe and it wont open at all. One of my sons has the same
problems in his user account.(he also uses mine so it may be something he
done).My other sons account is working perfectly with none of these problems.
If anyone can help I would be grateful.
Karen
 
G

Guest

I started getting the same 3 messages on May 17th, after doing a Microsoft
Update and a Norton AntiVirus 2007 LiveUpDate. I have followed instructions
from the Symantec site to download a removal tool and download a new version
of that pgm. I have uninstalled and reinstalled a half dozen times. So far, I
still receive the same errors as you are getting. The AutoProtect works for
administrator fine. The restricted account give the error msg. I found that
you can right click the icon, on the desktop, of the restricted account that
represents Norton and "run as" the administrator. That works "OK". I have
talked to Microsoft Support--they blame Norton. I have talked to Symantec
Support --they blame Microsoft. It felt good to find someone that has the
same problem--I thought I was the only one receiving these errors. Hope we
find the answer soon!
 
G

Guest

Uninstall has been running for 9 hours now and I cant stop it.Visited
symantec and downloaded norton removal tool but cant run it until uninstall
is over.....The computer wont shut down
 
D

DL

Ctrl+Alt+Del will shut your PC down, or terminate the process.
I finally stopped using Norton some time ago, following numerous problems
 
G

Guest

I terminated the process and then used the removal tool.Appeared to be
working but the re-installation was a nightmare.I have been at it hours and
after reinstallation the same problem. But one of the accounts is working
perfectly. I still have ten months on this subscription and this is why I
have persevered.
What would be another option for security.
Are these error messages going to intefere with the computer.
 
D

DL

I use F-Secure on 2 and AVG together with ZoneAlarm both free on another 3.
Never had a problem.
My NIS had some 9 or so months when I dumped it (and I'd used Norton through
some 5 versions)

They probably wont interfere, but likely means Norton is not working
correctly, if at all, on the problem accounts
 
G

Guest

I changed permissions on two files - msvcp71.dll and msvcr71.dll and it
worked! I found the information on Microsoft News Groups. I copied it as
follows:
Run "cmd" pess enter
cd windows\system32 press Enter
cacls msvc*.71 press Enter
You should get a list of file access permissions for at least two files -
msvcp71.dll and msvcr71.dll.
Have a good look and check whether this includes "BUILTIN\Users:R" for the
above files.
If it does NOT list a permission BUILTIN\Users:R
Then
cacls msvcp71.dll /E /G BUILTIN\Users:R
Do not miss out the spaces
You should get a "... processed" message on screen.
Repeat the command to verify this
cacls msvcp71.dll
If it shows the correct permissions, do the same for the file
msvcr71.dll.
 

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