aol and windows mail

G

Guest

Help! Just purchased new computer running Vista. AOL is fine but when I try
to send email from Quick books or a Word document it sends me to Windows Mail
which then won't let me send an email!!! I've entered my incoming and
outgoing server info as per AOL info and it still gives me an 60 sec. error.
Frankly I don't want to use Windows Mail, why can't I just send via AOL??????
 
G

Gary VanderMolen

I'd like to help you, but I'm not sure what you mean by "send via AOL".
I send via AOL but use Windows Mail to do so, using AOL's instructions:
http://www.postmaster.aol.com/imap/express.html

I suspect you use AOL's browser program, which I've always
stayed away from. If you don't want to use Windows Mail at all, you
need to call AOL customer support and ask them how to make AOL's
program the default for sending mail.
 
G

Guest

Gary, well as I said I did use AOL's instructions via postmaster but windows
mail still
won't let me send any mail. I can receive all it wants though.
Just would be nice if "upgrading" to Vista worked seamlessly from XP.
As you know, most products won't work with Vista unless and until you have
a tech person help you and pay them for it, of course. I can't tell you how
much
I've spent "upgrading" my work software and hardware. Very very frustrating.
taking way too much time from my work day to figure out how to print or email
a single page!!!!!!!!!!!!!!!!!!!!
--
Sandi


Gary VanderMolen said:
I'd like to help you, but I'm not sure what you mean by "send via AOL".
I send via AOL but use Windows Mail to do so, using AOL's instructions:
http://www.postmaster.aol.com/imap/express.html

I suspect you use AOL's browser program, which I've always
stayed away from. If you don't want to use Windows Mail at all, you
need to call AOL customer support and ask them how to make AOL's
program the default for sending mail.
--
Gary VanderMolen [MS-MVP WLM]


Sandi said:
Help! Just purchased new computer running Vista. AOL is fine but when I try
to send email from Quick books or a Word document it sends me to Windows Mail
which then won't let me send an email!!! I've entered my incoming and
outgoing server info as per AOL info and it still gives me an 60 sec. error.
Frankly I don't want to use Windows Mail, why can't I just send via AOL??????
 
G

Guest

Also, after having gone to postmaster and following the instructions and
changing the port as AOL suggests, I get an error message that the
SMTP server is not responding!!!!!!!!!!!!!!
--
Sandi


Gary VanderMolen said:
I'd like to help you, but I'm not sure what you mean by "send via AOL".
I send via AOL but use Windows Mail to do so, using AOL's instructions:
http://www.postmaster.aol.com/imap/express.html

I suspect you use AOL's browser program, which I've always
stayed away from. If you don't want to use Windows Mail at all, you
need to call AOL customer support and ask them how to make AOL's
program the default for sending mail.
--
Gary VanderMolen [MS-MVP WLM]


Sandi said:
Help! Just purchased new computer running Vista. AOL is fine but when I try
to send email from Quick books or a Word document it sends me to Windows Mail
which then won't let me send an email!!! I've entered my incoming and
outgoing server info as per AOL info and it still gives me an 60 sec. error.
Frankly I don't want to use Windows Mail, why can't I just send via AOL??????
 
G

Gary VanderMolen

AOL mail will work with Vista's Windows Mail. If you need help
with that, copy the error message and post it here.

--
Gary VanderMolen [MS-MVP WLM]


Sandi said:
Gary, well as I said I did use AOL's instructions via postmaster but windows
mail still
won't let me send any mail. I can receive all it wants though.
Just would be nice if "upgrading" to Vista worked seamlessly from XP.
As you know, most products won't work with Vista unless and until you have
a tech person help you and pay them for it, of course. I can't tell you how
much
I've spent "upgrading" my work software and hardware. Very very frustrating.
taking way too much time from my work day to figure out how to print or email
a single page!!!!!!!!!!!!!!!!!!!!
--
Sandi


Gary VanderMolen said:
I'd like to help you, but I'm not sure what you mean by "send via AOL".
I send via AOL but use Windows Mail to do so, using AOL's instructions:
http://www.postmaster.aol.com/imap/express.html

I suspect you use AOL's browser program, which I've always
stayed away from. If you don't want to use Windows Mail at all, you
need to call AOL customer support and ask them how to make AOL's
program the default for sending mail.
--
Gary VanderMolen [MS-MVP WLM]


Sandi said:
Help! Just purchased new computer running Vista. AOL is fine but when I try
to send email from Quick books or a Word document it sends me to Windows Mail
which then won't let me send an email!!! I've entered my incoming and
outgoing server info as per AOL info and it still gives me an 60 sec. error.
Frankly I don't want to use Windows Mail, why can't I just send via AOL??????
 
G

Gary VanderMolen

Right-click on the error message, copy, then paste it into a
reply here. The devil is in the details!

--
Gary VanderMolen [MS-MVP WLM]


Sandi said:
Also, after having gone to postmaster and following the instructions and
changing the port as AOL suggests, I get an error message that the
SMTP server is not responding!!!!!!!!!!!!!!
--
Sandi


Gary VanderMolen said:
I'd like to help you, but I'm not sure what you mean by "send via AOL".
I send via AOL but use Windows Mail to do so, using AOL's instructions:
http://www.postmaster.aol.com/imap/express.html

I suspect you use AOL's browser program, which I've always
stayed away from. If you don't want to use Windows Mail at all, you
need to call AOL customer support and ask them how to make AOL's
program the default for sending mail.
--
Gary VanderMolen [MS-MVP WLM]


Sandi said:
Help! Just purchased new computer running Vista. AOL is fine but when I try
to send email from Quick books or a Word document it sends me to Windows Mail
which then won't let me send an email!!! I've entered my incoming and
outgoing server info as per AOL info and it still gives me an 60 sec. error.
Frankly I don't want to use Windows Mail, why can't I just send via AOL??????
 
F

Frank Saunders MS-MVP IE,OE/WM

Sandi said:
Help! Just purchased new computer running Vista. AOL is fine but when I
try
to send email from Quick books or a Word document it sends me to Windows
Mail
which then won't let me send an email!!! I've entered my incoming and
outgoing server info as per AOL info and it still gives me an 60 sec.
error.
Frankly I don't want to use Windows Mail, why can't I just send via
AOL??????

Email scanning should be turned off in any anti-virus. Also exclude EML
files from the scan. It provides no
protection not provided by the regular resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail and
Outlook Express and should be uninstalled.
 

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