Any insights into background events when using change user /install??

[Sam Wenger]

I think I need someone who has some technical understanding in the enginerring of Terminal Services for this question. I am usually able to tweak most programs to work in the Terminal Services environment. I am stuck with Quickbooks 2004. Until this version I simply had to give permissions to the registry and files that the program uses. After installing this version even as an Administrator I can't run the program. It somes up with an error "Error loading required file" I did manage to run the program in the following situation only. If I run the command line change user /install I can then run the program without any errors. But if I switch it back to /execute I get the error again. What I need to know is what exactly is happening when I run /install and knowing this is there a way I can make thsi program work without obviously leaving /install which can cause unforseeable damage to the server applications.

Any input would be greatly appreciated.

Thanks

Sam

 

[Vera Noest [MVP]]

In short: when you put the TS in install mode, all changes to the
registry are stored in the "shadow area" of the registry. When a
user logs in to the TS, they get a personal copy of the registry
keys in the shadow area, which is than copied to their personal
profile. This mechanism makes it possible for multiple users to
each have a copy of the registry keys, and thus personal settings
for an application, in stead of all settings applying to all
users.

This process is described in more detail in these articles:

186498 - Terminal Server Application Integration Information
http://support.microsoft.com/?kbid=186498

297379 - Programs Can Revert to the Default Settings on Terminal
Server
http://support.microsoft.com/?kbid=297379