Antivirus vs. Windows Mail

S

SStone

Since Norton and McAffee and perhaps the latest version of Trend do not work
with Windows Mail (based on informative response provided by Frank Saunders -
thank you, Frank), which A-V programs are compatible?
 
D

DL

If you mean they do not intergrate with Mail, there is no need since the
apps you mention all have real time scanning
 
G

Guest

SStone said:
Since Norton and McAffee and perhaps the latest version of Trend do not
work
with Windows Mail (based on informative response provided by Frank
Saunders -
thank you, Frank), which A-V programs are compatible?
Click to expand...

The ones usually recommended here are avast! and AVG, either one with a
custom install that tells it to leave out the part that scans email.

http://www.avast.com/eng/avast_4_home.html

http://free.grisoft.com/doc/5390/us/frt/0?prd=aff

We're less familiar with the others that cost more for home users,
but many of them work with Windows Mail if you leave the part
that scans email turned off.
 
G

Guest

Unfortunately, part of that real time scanning, probably the email scanning
part or scanning of .eml files, causes assorted problems in Windows
Mail occasionally.
 
S

SStone

Thank you for your reply. Guess I should have provided more info.
WMail stopped sending messages yesterday. (SvcPk 1 installed and Norton
upgraded.) Incoming mail is OK, outbound doesn't work. Ran through
diagnostics with ISP - smtp & pop servers are OK - ISP webmail works fine -
TimeWarner says leave "authenticate outgoing" box unchecked.
Frank said Norton should be removed from my machine because it doesn't work
with WMail. If that is the case (he also said McAfee and newest Trend do not
work with WMail), then what AV program can I use that works with WMail?
Thank you for helping me understand my options.
 
G

Guest

After uninstalling the Norton program, you often have to run this cleanup
program to take care of what the uninstall left behind:

<http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039>

You may even have to remove your email account under Windows Mail,
then restart Windows Mail and add the account again.

If you have the Google Toolbar installed, it's a good idea to uninstall it
too.

If this cures your problem, you may want a replacement antivirus
program that doesn't cause such problems. I recommend either
avast! or AVG, either one with a custom install that tells it to
leave out the part that scans email.
 
G

Guest

Problems caused by email scanning are slow to show up, so it may
be that you jest haven't seen the problems yet. Due to this, it takes
many months to say that such a setup doesn't cause problems
and be sure of it.
 
S

SStone

Successfully restored Windows Mail.

Uninstalled Norton. Thank you robertmiles for the link to remove all traces.

Installed Computer Associates Suite provided free by my ISP. Turned off
email scanning. I can now send and receive messages through Windows Mail.

SStone - - one happy forum user
 
G

Guest

You're welcome.

SStone said:
Successfully restored Windows Mail.

Uninstalled Norton. Thank you robertmiles for the link to remove all
traces.

Installed Computer Associates Suite provided free by my ISP. Turned off
email scanning. I can now send and receive messages through Windows Mail.

SStone - - one happy forum user
Click to expand...
 
F

Frank Saunders MS-MVP IE,OE/WM

One of the ones the others listed, but do NOT install email scannong.
 

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