antispyware unable to access internet

[meh]

I have tried to run a manual update on my microsoft
antispyware, but get a message saying that updates failed
because microsoft antispyware could not detect an
internet conntection. This does not happen with other
updates I run. Does anybody have some idea of how I can
fix this? Thanks...

 

[Ed Barba]

Are you running Sunbelt Counter Spy also? I had the same problem and had to
uninstall Counter Spy to get MSAS manual updating to work again. I believe
they use the same internet services to get online updates and Counter Spy
blocks MSAS from getting the updates.
Hope this helps.
Ed

 

[Andre Da Costa]

Here:
http://support.microsoft.com/kb/892350

For persons with network issues.

 

[Andre Da Costa]

Shoot, didn't read it properly. Ed is correct, sorry for the misinformation.

 

[Bill Sanderson]

I've seen this briefly on one machine. Unfortunately, there can be a number
of causes. If Internet Explorer or Outlook Express is set to work offline,
you'll get this message.

For me, the fix was to do an update--control panel, add or remove programs,
Microsoft Antispyware, change, update. This is like a repair
install--should only take a few minutes, and may correct a variety of
different issues.

 

[Joe McGuire]

I have same issue: "can't access internet". My other anti-
spyware is Ad-aware(free version) and I don't imagine
it's capable of blocking anything; it only cleans after
the fact.

I could try uninstalling Ad-aware I suppose, but I like
it (AA) more than I like MSAS so far.

Joe McGuire

 

[Bill Sanderson]

Ad-aware isn't interfering with Microsoft Antispyware. I've seen this
symptom cleared up by an update install--control panel, add or remove
programs, Microsoft Antispyware, change, update.