AntiSpyware Quarentine

R

Robin Walker [MVP]

I tried Tools Windows Update, it didn't work either. I
have successfully downloaded SP2 today but when I try to
install it I get access denied! I tried it Safe Mode but
still got the same message.

I had called Compaq Presario about year and a half ago
because I couldn't install SP1. I would get the same
Access Denied message I'm getting now with SP2. Compaq
Presario tech support flat out told me I could not
install SP1 on this computer.

What version of the Windows operating system is your PC running?

Are you logged in under an account with Administrator rights?
 
G

Guest

Windows XP Home Edition. I tried 2 different
Administrator accounts. But I did notice when I logged in
on safe mode there was a added name called
simply "Administrator" should try that one?

It may be my server software for direcway. I remember
when I first got this computer I had to install Norton
anti virus and firewall before I intsalled the server
software or Norton wouldn't install. Also the direcway
server software gave me a notice saying it was not
microsoft approved and was I sure I wanted to continue.


Rich
-----Original Message-----
I tried Tools Windows Update, it didn't work either. I
have successfully downloaded SP2 today but when I try to
install it I get access denied! I tried it Safe Mode but
still got the same message.

I had called Compaq Presario about year and a half ago
because I couldn't install SP1. I would get the same
Access Denied message I'm getting now with SP2. Compaq
Presario tech support flat out told me I could not
install SP1 on this computer.

What version of the Windows operating system is your PC running?

Are you logged in under an account with Administrator rights?

--
Robin Walker [MVP Networking]
(e-mail address removed)


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