Anti-virus settings

L

lkindratpratt

Hi,

I am attempting to load AVG onto my computer, but every time I do, it tells
me I'm already running an anti-virus program, and I know it's not a good idea
to run two at the same time. I previously had the CA Anti-Virus Suite, but
I've uninstalled that program successfully. The only other thing I can think
of is the McAfee VirusScan which came with Vista, but I assume was just a
free trial and is now out-of-date. How do I find out what the computer thinks
I'm still running? And if it is this McAfee trial, how do I get rid of it? I
don't see that option anywhere. I'm really not that computer savvy, so any
help would be much appreciated.

Thank you very much!!
 
B

Ben M. Schorr - MVP (OneNote)

Did you look under Control Panel | Programs and Features to see if you
could uninstall McAfee from there?

--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com



Hi,

I am attempting to load AVG onto my computer, but every time I do, it tells
me I'm already running an anti-virus program, and I know it's not a good idea
to run two at the same time. I previously had the CA Anti-Virus Suite, but
I've uninstalled that program successfully. The only other thing I can think
of is the McAfee VirusScan which came with Vista, but I assume was just a
free trial and is now out-of-date. How do I find out what the computer thinks
I'm still running? And if it is this McAfee trial, how do I get rid of it? I
don't see that option anywhere. I'm really not that computer savvy, so any
help would be much appreciated.

Thank you very much!!

No virus found in this incoming message.
Checked by AVG.
Version: 7.5.524 / Virus Database: 270.3.0/1502 - Release Date: 6/13/2008 7:25 PM

No virus found in this outgoing message.
Checked by AVG.
Version: 7.5.524 / Virus Database: 270.3.0/1502 - Release Date:
6/13/2008 7:25 PM
 
N

Nonny

Hi,

I am attempting to load AVG onto my computer, but every time I do, it tells
me I'm already running an anti-virus program, and I know it's not a good idea
to run two at the same time. I previously had the CA Anti-Virus Suite, but
I've uninstalled that program successfully. The only other thing I can think
of is the McAfee VirusScan which came with Vista, but I assume was just a
free trial and is now out-of-date.

It's still running... it just won't update virus definitions.

How do I find out what the computer thinks
I'm still running? And if it is this McAfee trial, how do I get rid of it? I
don't see that option anywhere. I'm really not that computer savvy, so any
help would be much appreciated.

Control Panel (classic view) - Programs and Features

Find it, and uninstall it.
 
L

lkindratpratt

Thank you for your suggestions, unfortunately, that's the problem, I CAN'T
find McAfee under Programs. Is it part of "Windows Defender?" When I check my
"Security Status" on the Control Panel, it tells me that McAfee VirusScan is
out-of-date, but that it's turned on. Yet I cannot find anything relating to
McAfee under Programs, no option on the Control Panel to turn it off, or
anything having to do w/ another anti-virus program in general...any ideas?
I'm at a loss!
 
N

Nonny

Thank you for your suggestions, unfortunately, that's the problem, I CAN'T
find McAfee under Programs. Is it part of "Windows Defender?"
No.
When I check my
"Security Status" on the Control Panel, it tells me that McAfee VirusScan is
out-of-date, but that it's turned on. Yet I cannot find anything relating to
McAfee under Programs, no option on the Control Panel to turn it off, or
anything having to do w/ another anti-virus program in general...any ideas?
I'm at a loss!

Did you look under All Programs (in the Start-orb area)? If it's
there, does it have an uninstall option?

If it's not there, try this:

Using Explorer, open Computer, then your C drive, then Program Files.

Look through that group for anything McAfee.

What do you find?
 
N

Nonny

Thank you for your suggestions, unfortunately, that's the problem, I CAN'T
find McAfee under Programs. Is it part of "Windows Defender?" When I check my
"Security Status" on the Control Panel, it tells me that McAfee VirusScan is
out-of-date, but that it's turned on. Yet I cannot find anything relating to
McAfee under Programs, no option on the Control Panel to turn it off, or
anything having to do w/ another anti-virus program in general...any ideas?
I'm at a loss!

Try this:

http://www.softpedia.com/get/Tweak/Uninstallers/McAfee-Consumer-Product-Removal-Tool.shtml
 
D

DL

The McAfee web site will have a tool, or instructions, for complete removal
of their software
You have looked in Control Panel > Add/Remove Programs for McAfee?

Windows Defender is an MS anti spyware/malaware tool installed as part of
Vista
 
R

Robinb

Windows Defender is part of Vista and Cannot be uninstalled. Besides
Windows Defender is a antispyware program not an antivirus program.
When going into the Control Panel, put Vista in "classic view" and look for
the icon "Programs"
Double Click that one
Wait for the list to load and scroll down and look for Mcafee Antivirus
Program
Highlight it and double click it
It will ask you if you really want to remove it and you click "yes"
It should uninstall the program
If it is not there then you need to go to Mcafee's web site to look around
to find out how to uninstall it
It might be a registry entry that is holding it up and they should be able
to tell you how to uninstall it.
You cannot put AVG or any other antivirus program on if you are running
another one especially if Vista is telling you in the Security Center that
it is still there.
robin
 

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