.. an even bigger problem

[Korea92]

hey all .. i made this post before -
http://www.microsoft.com/windowsxp/...-us-ms-winxp&lang=en&cr=US&sloc=en-us&m=1&p=1


ANways as i turned on my computer... it went to the desktop and i coudnt
move my mouse..! so i restarted .. and the same results..

every time im at the startup and go to the desktop the mouse seems to freeze
and not be able to move.. i can do keyboar functions though.
Pleae help me with this@!

 

[Brian A.]

hey all .. i made this post before -
http://www.microsoft.com/windowsxp/...-us-ms-winxp&lang=en&cr=US&sloc=en-us&m=1&p=1


ANways as i turned on my computer... it went to the desktop and i coudnt
move my mouse..! so i restarted .. and the same results..

every time im at the startup and go to the desktop the mouse seems to freeze
and not be able to move.. i can do keyboar functions though.
Pleae help me with this@!

Have you tried your mouse on a different machine and/or another mouse on your
machine to rule out if it is bad or not?

--


Brian A. Sesko { MS MVP_Windows Desktop User Experience }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://dts-l.com/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375

 

[Gerry]

If keyboard or mouse are wireless change batteries.

Otherwise let it run and see how long it takes to resolve itself
assuming it does.

Check Event Viewer for Warning and Error Reports.

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.

What happens if you boot to safe mode?

Have updated to SP3 yet?

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~