After SP2, XP hangs 1:30 min after login !

M

Malescot

Goodnight everybody,

I've installed SP2 over my XP Pro SP1 + all updates system. The problem I
have is when I start up the computer or when I reboot, I can see the
"Welcome" screen and I can hear the usual start music, but then my computer
shows the wallpaper for at least 1 minute and a half without looking like
working ! Afterwards the icons and the task bar appear, and everything works
perfectly and fast.

In addition, it doesn't hang at all when I exit from hibernation or when I
turn off and on my session. It only happens when I start up or when I reboot

Do you have an idea or a solution ? Have you encountered the same problem ?
Thank you !

MALESCOT
XP Pro (SP2 newly installed)
PIII 1 GHz
1 Go SDRam
Panda Platinum (Antivirus + Firewall) -> SP2 firewall disabled
Geforce FX5200
Plenty of free disk space

PS : Sorry for my former post, I thought initially XP had a problem with the
EXPLORER process, but I was wrong : it only hangs for a long time, and then
works perfectly.
 
J

Jordan

Try this at least temporarily:
Administrative tools > Services > Disable "Automatic Updates" and click
"Stop" > reboot

See if your machine still hangs at startup. Post back.

Note: Other folks are having the same issue and some believe it is XP SP2
trying to reach Windows Update during the start up sequence and for some
reason can't connect. So the bootup process has to wait for Windows Update
to time out before it can complete.
 
G

Guest

good point. Another thing worth trying is suggested in this post:

http://communities2.microsoft.com/c...5a140b-ffab-47f0-aeee-9462d52db73c&sloc=en-us

Suggestions are:
ow to troubleshoot by using the System Configuration utility in Windows XP
http://support.microsoft.com/?id=310560

How to perform a clean boot in Windows XP
http://support.microsoft.com/?id=310353

Another post suggests that do a defrag and disk clean up. Here are quick
links for these
Description of the Disk Cleanup Tool in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;310312&Product=winxp

How to Perform Disk Error Checking in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;315265&Product=winxp

HOW TO: Analyze and Defragment a Disk in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;305781&Product=winxp
 
L

luminos

Now this is unbelievable incompetence from MS. Unbelievable. This is
obvious!!!!!!!!!!!!!
 
M

Malescot

Thanks a lot, I solved the problem.

Thanks to the event log, I could see that at each startup, XP was waiting
for the Windows Image Acquiring (WIA) service to launch. This service was in
MANUAL. I put it in AUTO : same problem. I disabled it : it works !

I cannot see any difference in the use of my computer now that this service
is disabled (my webcam is OK, my scanner as well, I can still plug my camera
via USB and look at my pictures in the explorer, and so on....).

Thanks again and good day to you,

MALESCOT.

PS : the solution to disable the automatic update service did not solve the
problem. Thanks anyway !!
 

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