Advanced Tools

[Corinne]

In Advanced Tools under START UP PROGRAMS,
I have 2 in there that don't look like they
should be there. Both of them say
Intel common user Interface
c:/windows/system/32
The explanation to the right of it says: This is a
knowsn spyware free process that uses autostart
properties to run.
My question is: Can I remove these two items?
Thank you

 

[plun]

In Advanced Tools under START UP PROGRAMS,
I have 2 in there that don't look like they
should be there. Both of them say
Intel common user Interface
c:/windows/system/32
The explanation to the right of it says: This is a
knowsn spyware free process that uses autostart
properties to run.
My question is: Can I remove these two items?
Thank you

More information is needed.

Start MSAS - klick on "Spyware scan" - "Take me to" - Scan
history

Mark your scantime and "View full details"

Either you can answer this question yourself or copy your
result here for advice.

 

[Bill Sanderson]

I would trust that explanation, myself. I haven't heard instances of that
vetting being erroneous so far.

If you go to add or remove programs, what Intel apps do you see listed? The
possibilities I would imagine off the top of my head would be applets to
change screen resolution--which you may never use, and thus could easily do
without, and the Intel Application Accelerator, which is a caching
mechanism, and probably useful, although not totally problem free.

You could also choose to block one or both of these programs and test the
effect on your system--blocking is reversable.

In general, for a large number of the issues we see in these groups,
including this one, I would recommend going through the list of stuff in add
or remove programs and seeing if you can get some idea what each item is
about, and whether you have a use for it. This isn't easy--there are lots
of little technical underpinnings sorts of things in there that the average
person hasn't any idea what they are there for, but are useful. However,
both the items you are looking into, and more spyware than you might expect,
are listed right there.

 

[John]

Your Intel Common User Interface intems are probably the following: (both
safe)

igfxtray.exe is a process which allows you to access access the Intel
Graphics configuration and diagnostic application for the Intel 810 series
graphics chipset. This program is a non-essential system process, and is
installed for ease of use via the desktop tray.

hkcmd.exe is installed alongside Intel multimedia devices and allows
configuration and diagnostic options for these devices. This program is
non-essential process to the running of the system, but should not be
terminated unless suspected to be causing problems.

JohnF.