Adobe Illustrator enhanced metafiles no longer display correctly

[Greg Moore]

Hello,

I'd appreciate any help with the following problem we're having. Our
research group has a number of presentations with images made in Adobe
Illustrator. These were inserted by copying from Illustrator and then
selecting Paste Special -> Picture (Enhanced Metafile). This procedure
had worked as long as I can remember. However, fairly recently we
noticed that some of our presentations were no longer displaying these
images correctly when reopened. A partial image with an outlining box
with a red X displays instead. Ungrouping the image doesn't help,
although sometimes it causes part of the image to rotate 90 degrees.
We think this problem only occurs with images that originated from
Illustrator, and wonder if it is connected to any of the Adobe
Download updates that we have installed lately. Any help would be
greatly appreciated.

Thanks,
- Greg Moore

 

[John Langhans [MSFT]]

[CRITICAL UPDATE - Anyone using Office 2003 should install the critical
update as soon as possible. From PowerPoint, choose "Help -> Check for
Updates".]
[TOP ISSUE - Are you having difficulty opening presentations in PPT 2003
that you just created in PPT 2003? -
http://support.microsoft.com/?id=329820]

Hello,

Have you installed the MS04-011 Security Update for Microsoft Windows?

http://support.microsoft.com/?id=835732

If so, you are running into a known problem introduced by this security
update. The good news is that there is a Windows hotfix that addresses this:

http://support.microsoft.com/?id=840997

The bad news, is that you will have to contact Microsoft technical support
for Windows to obtain this hotfix.

John Langhans
Microsoft Corporation
Supportability Program Manager
Microsoft Office PowerPoint for Windows
Microsoft Office Picture Manager for Windows

For FAQ's, highlights and top issues, visit the Microsoft PowerPoint
support center at: http://support.microsoft.com/default.aspx?pr=ppt
Search the Microsoft Knowledge Base at:
http://support.microsoft.com/default.aspx?pr=kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.
Use of any included script samples are subject to the terms specified at
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