Admin Bios Password Reset HELP

B

Bob

Its been 3 years since I had this COMPAQ EVO N610c laptop and never been in
the BIOS. I needed to recently to address memory issues, which I still have.
I lived with it as I did not need to for years but now I JUST WANT to in
case of emergency.

I tried the program downloaded, and burned image to CD-ROM from
http://home.eunet.no/pnordahl/ntpasswd/
with no success.

I still can not get into the BIOS. I called Compaq and they were no help.

Anyone have any ideas here ?
 
R

Ron Badour

That program you downloaded is for a login password, not the BIOS password.

You really need to contact Compaq support again. Normally you have to
either pull the CMOS battery or set jumper switches in order to clear the
BIOS password. If you pull the battery, you will lose all settings and that
could be a problem. I don't know why tech support gave you the run
around--maybe there was an idiot at the wheel when you called.
 
B

Big_Al

Bob said:
Its been 3 years since I had this COMPAQ EVO N610c laptop and never been in
the BIOS. I needed to recently to address memory issues, which I still have.
I lived with it as I did not need to for years but now I JUST WANT to in
case of emergency.

I tried the program downloaded, and burned image to CD-ROM from
http://home.eunet.no/pnordahl/ntpasswd/
with no success.

I still can not get into the BIOS. I called Compaq and they were no help.

Anyone have any ideas here ?
Click to expand...

Have you tried hitting F10 on bootup? That seems to be the keystroke
per the manual.
 
N

Nepatsfan

Bob said:
Its been 3 years since I had this COMPAQ EVO N610c laptop and never been in
the BIOS. I needed to recently to address memory issues, which I still have.
I lived with it as I did not need to for years but now I JUST WANT to in
case of emergency.

I tried the program downloaded, and burned image to CD-ROM from
http://home.eunet.no/pnordahl/ntpasswd/
with no success.

I still can not get into the BIOS. I called Compaq and they were no help.

Anyone have any ideas here ?
Click to expand...


According to the manual for your laptop, you need to contact a Compaq service
provider for help in resetting the BIOS password. Odds are, your laptop will
need to be disassembled in order to fix this problem.

Take a look at page 2-2 of this manual.

http://bizsupport.austin.hp.com/bc/docs/support/SupportManual/c01124486/c01124486.pdf

Bottom line, as Ron Badour as already noted, you need to contact Compaq.

Good luck

Nepatsfan
 
B

Bob

Hi Al,

Yes, f10 brings me to the bios, but it asks for administrator password. I
do not know it.
 
B

Big_Al

B

Bob

Hi Ron,

I researched and the program I could have sworn was for AAdministrator
password to get into the bios.
Anyway, I hit f10 at login to get in and it asks for adminitsrator password.
I even tried nothing and just hit enter, i get three tries and no luck.
Compaq told me that I would have to send the computer in and be charged,
becuase they dont know what the password is, and there is no way around to
reset it.
I have done research on this in and out for years. I swear that site was
for administrator...hmm.
Also I tried to pull battery out, and left unplugged and battery out all
night.
The only thing I did not try was delete the SAM file, which rpeoerts from
this board tells me I do not want to do that
 
B

Bob

thanks Al,
I will keep this file for refernce, but I tried both the cmos battery, and
laptop batter unplugged overnight with no luck.
still wants a password
 
E

Edric

Its been 3 years since I had this COMPAQ EVO N610c laptop and never been in
the BIOS. I needed to recently to address memory issues, which I still have.
I lived with it as I did not need to for years but now I JUST WANT to in
case of emergency.

I tried the program downloaded, and burned image to CD-ROM from
http://home.eunet.no/pnordahl/ntpasswd/
with no success.

I still can not get into the BIOS. I called Compaq and they were no help.

Anyone have any ideas here ?
Click to expand...

Yes - keep asking Compaq or ask in a Compaq forum. This group is for
WinXP and your question has NOTHING to do with that.

Ask elsewhere
 
B

Big_Al

Bob said:
thanks Al,
I will keep this file for refernce, but I tried both the cmos battery, and
laptop batter unplugged overnight with no luck.
still wants a password
Click to expand...
And you would think they would know :)
 
R

Ron Badour

The CMOS battery is different from the laptop's battery. I Googled on your
laptop model and the words "CMOS battery" and one of the hits said this
battery was located right next to the PC's battery. The reference Big Al
provided confirms that the battery must be removed to clear the BIOS
password. I still think another call to Compaq is in order because pulling
the battery will clear all the BIOS settings.
 
B

Bob

WELL, I was hoping there was something I could do in XP. The SAM file in
Windows XP holds my password. Thus this is related to XP !!!!

I have found all my answers to issues here in the past on certian things and
I find it a resourceful tool. Sorry, I went back to the old well at your
expense.
 
R

R. McCarty

If the machine boots to Windows, you can reset or default the Bios
by doing the following:
Click Start, Run (Type) Cmd [Enter]
Debug
Click to expand...
-o 70 2E
-o 71 FF
-q
Exit [Enter]
Click to expand...
*The character o is the letter O for Octal, not numeral Zero
 
E

Edric

WELL, I was hoping there was something I could do in XP. The SAM file in
Windows XP holds my password. Thus this is related to XP !!!!

I have found all my answers to issues here in the past on certian things and
I find it a resourceful tool. Sorry, I went back to the old well at your
expense.
Click to expand...
BIOS level passwords as you described have NOTHING to do with XP. The
OS has not even started to load at that point, which is why you
question is out of place HERE.

Oh, and the reply goes down here, top-poster.
 
B

Bob

will this reset the bios administrator password ?
will anything else be affacted by doing this ?

R. McCarty said:
If the machine boots to Windows, you can reset or default the Bios
by doing the following:
Click Start, Run (Type) Cmd [Enter]
Debug
Click to expand...
-o 70 2E
-o 71 FF
-q
Exit [Enter]
Click to expand...
*The character o is the letter O for Octal, not numeral Zero

Kelly said:
Hi Bob,

Check to see if there is an update to flash your bios.

--

All the Best,
Kelly (MS-MVP/DTS&XP)

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm

SupportSpace
www.supportspace.com/pages?aiu=kellyskorner
Click to expand...
Click to expand...
 
R

R. McCarty

It will "Default" the BIOS which means all options/settings revert
to their factory values. It should remove or nullify all passwords.
To my knowledge there is no partial reset where only the security
options are reset - basically it's All or Nothing.

Bob said:
will this reset the bios administrator password ?
will anything else be affacted by doing this ?

R. McCarty said:
If the machine boots to Windows, you can reset or default the Bios
by doing the following:
Click Start, Run (Type) Cmd [Enter]
Debug
Click to expand...
-o 70 2E
-o 71 FF
-q
Exit [Enter]
Click to expand...
*The character o is the letter O for Octal, not numeral Zero

Kelly said:
Hi Bob,

Check to see if there is an update to flash your bios.

--

All the Best,
Kelly (MS-MVP/DTS&XP)

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm

SupportSpace
www.supportspace.com/pages?aiu=kellyskorner


Its been 3 years since I had this COMPAQ EVO N610c laptop and never
been
in
the BIOS. I needed to recently to address memory issues, which I
still
have.
I lived with it as I did not need to for years but now I JUST WANT to
in
case of emergency.

I tried the program downloaded, and burned image to CD-ROM from
http://home.eunet.no/pnordahl/ntpasswd/
with no success.

I still can not get into the BIOS. I called Compaq and they were no
help.

Anyone have any ideas here ?
Click to expand...
Click to expand...
Click to expand...
 

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